Abuse Investigator

OpenAI

Abuse Investigator analyzing threats and abusive behaviors on OpenAI’s platform by investigating violent threats and automating data analysis. Collaborating with policy, engineering, and integrity teams on enforcement actions.

Posted 6/29/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $288,000 - $425,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityPythonSQL

About the role

Key responsibilities & impact

Investigate reports, leads, and escalations involving violent threats, coordinated abuse, and other threats to public safety.
Use SQL and Codex to query large datasets, analyze user behavior, identify suspicious activity, and uncover novel abuse patterns.
Utilize Python and Codex to automate investigative workflows, process and analyze data, develop abuse detection methodologies, and improve operational efficiency.
Develop and refine abuse signals, behavioral indicators, and tracking methodologies that enable scalable detection and enforcement.
Partner closely with engineering teams to design and improve internal tooling, data pipelines, reporting capabilities, and investigations. Use metrics to evaluate automated workflow efficiency.
Conduct rapid triage and investigation of urgent escalations, exercising sound judgment in ambiguous situations.
Communicate investigative findings and recommendations to stakeholders across Policy, Legal, Product, Engineering, and Leadership teams.
Translate investigative insights into long-term product, policy, and safety improvements.
Contribute to an on-call rotation supporting time-sensitive investigations and threat assessments.

Requirements

What you’ll need

Have 5+ years of experience conducting investigations involving violent actors, terrorism-related activity, trust & safety, law enforcement investigations, intelligence analysis, or related fields (ideally with a public safety component)
Possess strong SQL skills and experience using data analysis to support investigations, identify trends, and answer complex investigative questions.
Have practical experience using Python for data analysis, workflow automation, investigative tooling, or operational analytics.
Have experience developing scalable processes, detection methodologies, or automated approaches to investigations.
Can independently work through complex problems and clearly communicate findings and recommendations.
Have experience collaborating with technical and non-technical stakeholders in fast-moving environments.
Have experience presenting analytical findings through reports, briefings, dashboards, or executive-level communications.
Have worked in technology, trust & safety, cybersecurity, intelligence, law enforcement, fraud, risk, or investigative environments.
Enjoy training and/or mentoring others on technical tooling and workflows.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonData AnalysisInvestigative ToolingWorkflow AutomationAbuse Detection MethodologiesBehavioral IndicatorsData PipelinesOperational AnalyticsMetrics Evaluation

Soft Skills

Clear CommunicationSound JudgmentProblem SolvingMentoring