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OpenAI

Account Director, FSI

OpenAI

Account Director for the Financial Services Industry driving AI product engagement in Japan. Leading account strategies and managing enterprise customer journeys in a hybrid work model.

Posted 6/16/2026full-timeTokyo • 🇯🇵 JapanLeadWebsite

About the role

Key responsibilities & impact
  • Manage ~dozen key accounts in the Financial Services Industry, developing and executing strategies for a comprehensive account plan.
  • Lead our enterprise prospects’ journeys from consideration to successful deployment.
  • Partner with solutions and research engineering to build and execute complex customer programs and projects.
  • Own a consumption revenue target.
  • Manage consumption revenue forecasts.
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
  • Support the recruitment and onboarding of other teammates.
  • Support the development of company culture.

Requirements

What you’ll need
  • 7+ years selling platform-as-a-service and/or software-as-a-service in the Financial Services Industry.
  • Native-level Japanese language proficiency.
  • Achieving revenue targets >$1M per year for more than 3 years
  • Designing and executing complex deal strategies.
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives.
  • Communicating technical concepts to customers and internal stakeholders.
  • Leading high-visibility customer events (CAB, conferences, product launches, etc.).
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

Benefits

Comp & perks
  • Relocation assistance to new employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
platform-as-a-servicesoftware-as-a-servicerevenue forecastingaccount managementdeal strategy designmarket intelligence analysiscustomer program executionreport creationdata analysis
Soft Skills
communicationleadershipcollaborationstrategic thinkingcustomer engagementteam developmentc-level executive interactioncultural development