Account Director, Startups

OpenAI

Account Director for startups at OpenAI, responsible for customer relationship management and technical engagement strategies. Collaborating cross-functionally to support startup growth and leverage AI technology.

Posted 6/15/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesLead💰 $324,000 - $360,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.

Requirements

What you’ll need

6+ years selling platform-as-a-service, cloud, or other API products
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
Supporting the growth and product development of fast-growing, high-performance companies
Working directly with C-level executives and startup founders
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

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Hard Skills & Tools

account managementrevenue forecastingdata analysistechnical engagementproduct developmentmarket intelligenceAPI productsplatform-as-a-servicecloud computing

Soft Skills

communicationcollaborationadvocacystrategic thinkingleadershipteam supportcustomer engagement