Senior Manager, Procurement Operations – Hardware

OpenAI

Senior Manager of Procurement Operations leading procurement activities for hardware at OpenAI. Ensuring operational efficiency and collaboration with hardware teams to enhance procurement processes.

Posted 6/10/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $216,000 - $240,000 per yearWebsite

Tech Stack

Tools & technologies

ERPOracleServiceNow

About the role

Key responsibilities & impact

Own procurement operations outcomes for assigned hardware business unit teams and serve as their primary Procurement Operations DRI.
Redesign workflows, intake paths, routing logic, and operating rhythms so hardware procurement operations can scale without linear headcount growth.
Lead hardware and goods procurement operations from request intake through PO creation, PO maintenance, supplier coordination, receiving readiness, and invoice-readiness handoffs.
Drive alignment with hardware stakeholders to clarify requirements, resolve blockers, and keep procurement activity moving with the right level of control.
Ensure requests and POs are complete, policy-aligned, audit-ready, and supported by clean operational data.
Identify and resolve issues related to supplier setup, supplier requirements, PO structure, receiving, documentation, approvals, and downstream invoice matching.
Balance urgent business needs with procurement controls, approval requirements, exception paths, and auditability.
Work closely with Procurement subject area owners as a team to standardize workflows, intake requirements, operating rhythms, and metrics where practical.
Identify repeatable work patterns, define system and process requirements, and help build scalable workflows, automations, controls, and reporting for assigned hardware business units.
Build operating leverage through practical documentation, SOPs, playbooks, dashboards, templates, self-service guidance, intake logic, and AI-enabled workflow improvements that reduce repeated manual follow-up and recurring exceptions.
Serve as the primary operational escalation point for assigned hardware business units, escalating risks early and driving issues through to clear resolution.

Requirements

What you’ll need

Bring 7+ years of procurement operations, P2P, supply chain operations, or related experience, ideally in hardware, goods, manufacturing, infrastructure, lab, data center, device, or similarly complex physical-goods environments.
Demonstrate a strong working understanding of fiscal controls, accounting-adjacent procurement practices, invoice matching, accrual support, commitment visibility, and audit-ready documentation.
Navigate request-to-PO operations, supplier workflows, PO maintenance, receiving dependencies, change management, and downstream invoice-readiness requirements with confidence.
Understands how people, process, policy, systems, data, fiscal controls, and accounting outcomes holistically connect.
Leverage procurement, intake, ERP, supplier, ticketing, and workflow platforms such as Zip, Oracle, Coupa, SAP, NetSuite, Jira, ServiceNow, or similar tools.
Balance speed and business enablement with strong operational controls, particularly when urgent execution is required.
Adapt comfortably to evolving policies, priorities, ownership structures, and operating models.
Learn quickly and can build context across new business areas, stakeholders, systems, and supplier models.
Communicate effectively with business partners, Procurement peers, Finance, Legal, Security, Accounting, AP, and Systems teams.
Use data and metrics to improve cycle time, PO quality, exception rates, receiving readiness, invoice match performance, commitment visibility, accrual readiness, and downstream financial accuracy.
Act as an operator builder who can step into the queue when needed, identify recurring patterns, and translate them into scalable workflows, tools, automations, and operating improvements.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

procurement operationsP2Psupply chain operationsinvoice matchingaccrual supportcommitment visibilityaudit-ready documentationchange managementdata analysisworkflow automation

Soft Skills

communicationproblem-solvingadaptabilitycollaborationleadershiporganizational skillsattention to detailcritical thinkingstakeholder managementoperational control