Corporate Security Operations Manager

OpenAI

Security Operations Manager responsible for corporate security operations at OpenAI's London office. Must have extensive corporate security experience and manage local vendors effectively.

Posted 5/30/2026full-timeLondon • 🇬🇧 United KingdomSeniorLeadWebsite

About the role

Key responsibilities & impact

Operationalize the London office physical security program, including access control, visitor management, contractor access, incident response, and office security operations.
Manage security vendors and the contract guard force, including post orders, performance, coverage, KPIs / SLAs, and continuous improvement.
Partner closely with Workplace / Facilities, HR, IT / InfoSec, Legal, EHS, GSOC, and office leadership to implement sensible, employee-friendly security controls.
Lead local incident response and follow-through, including documentation, after-action reviews, and corrective actions.
Support security planning for in-office events, leadership visits, and business travel into / out of London as needed.
Drive emergency preparedness, including evacuation / muster processes, tabletop exercises, and drills in coordination with Workplace.

Requirements

What you’ll need

8+ years in corporate security, protective services, law enforcement, military, or a related field with increasing responsibility.
Demonstrated experience running office-based physical security in a modern corporate environment; technology experience is a plus.
Proven ability to manage vendors and guard force operations with measurable outcomes across quality, consistency, service, and cost stewardship.
Strong incident leadership skills, calm judgment under pressure, and high discretion.
Excellent stakeholder management, with the ability to influence without friction and handle sensitive employee situations appropriately.
Business-level English, spoken and written, for global collaboration, reporting, and executive-ready communication.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

physical securityaccess controlincident responsevendor managementperformance managementKPI managementemergency preparednessevacuation processestabletop exercisessecurity planning

Soft Skills

incident leadershipcalm judgmenthigh discretionstakeholder managementinfluencesensitivity handlingcommunicationcollaboration