Recruiting Optimization Manager

OpenAI

. Lead and develop a high-performing Recruiting Operations team, setting clear expectations, building strong judgment, and supporting career growth.

Posted 5/20/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $216,000 - $240,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a high-performing Recruiting Operations team, setting clear expectations, building strong judgment, and supporting career growth.
Own and improve the operational systems and workflows that underpin recruiting, with a focus on scalability, reliability, and efficiency.
Design, implement, and continuously optimize automations across recruiting workflows, approvals, data quality checks, reporting processes, and systems handoffs.
Identify manual, repetitive, or error-prone work and convert it into streamlined, governed, and scalable processes.
Partner with Recruiting, People Systems, and cross-functional stakeholders to prioritize and deliver tooling improvements, workflow redesigns, and operational enhancements.
Support the evolution of the recruiting technology stack by defining requirements, evaluating solutions, improving integrations, and driving adoption of new processes and tools.
Use data to monitor process health, identify bottlenecks, and drive continuous improvement across operational performance and system effectiveness.
Raise the bar on data accuracy, systems hygiene, documentation, and process discipline across recruiting operations.
Act as an escalation point for complex operational issues, using structured problem-solving and sound judgment to resolve root causes.
Contribute to an AI-enabled roadmap for recruiting operations, with a focus on practical automation, usability, governance, and measurable impact.

Requirements

What you’ll need

8+ years of experience in recruiting operations, talent operations, people systems, or similar operational environments, with prior people management experience.
Experience leading teams in fast-paced, high-growth environments with a strong focus on systems, process improvement, and operational execution.
Strong operational design and process optimization skills, with experience scaling recruiting workflows and infrastructure.
Demonstrated experience building or driving workflow automations, tooling enhancements, systems improvements, or operational redesigns in recruiting or related environments.
Comfort working across ATS, workflow, integration, and support tooling; experience with platforms such as Ashby, Workday, Guide, or similar systems is a plus.
Experience using metrics, service levels, and operational reviews to manage performance and uncover opportunities for optimization and automation.
Strong cross-functional partnership skills, especially with Recruiting, People Systems, Analytics, Finance, Legal, and IT.
Excellent judgment, prioritization, communication, and attention to detail in high-stakes environments.
Interest in AI-enabled operations, with a pragmatic approach to adopting new tools and workflows.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

recruiting operationsprocess optimizationworkflow automationdata quality checksoperational designsystems improvementperformance metricsservice level managementAI-enabled operationsscalable processes

Soft Skills

judgmentprioritizationcommunicationattention to detailcross-functional partnershipproblem-solvingteam leadershipcareer growth supportoperational executioncontinuous improvement