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Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Support the day-to-day administration and maintenance of Vertex and related indirect tax systems.
- Maintain tax determination logic, product mappings, jurisdiction rules, and exemption configurations across billing and invoicing systems.
- Support indirect tax flows across checkout, billing, ERP, and financial reporting systems.
- Monitor tax engine performance and troubleshoot tax calculation or integration issues across systems.
- Coordinate tax engine updates, patches, and configuration changes in partnership with internal teams and external vendors.
- Execute testing activities including regression, integration, and user acceptance testing for tax-related system changes.
- Support onboarding of new products, entities, and jurisdictions into existing tax processes and systems.
- Assist with reconciliation processes between tax engine outputs, billing systems, and ERP reporting.
- Maintain documentation, process flows, operational procedures, and system support playbooks for indirect tax operations.
- Partner with Financial Engineering, Product Engineering, and Finance Systems teams to support tax-related integrations and data requirements.
- Support indirect tax audits by assisting with transaction-level data gathering, reconciliations, and system documentation.
- Help identify process improvement opportunities to enhance automation, controls, and operational efficiency within indirect tax systems.
Requirements
What you’ll need- 5+ years of relevant experience supporting indirect tax technology, tax engines, or ERP-related tax processes.
- Experience working with enterprise tax engines such as Vertex or OneSource.
- Familiarity with indirect tax processes across billing, invoicing, ERP, and financial systems.
- Experience supporting tax system configurations, product mappings, taxability rules, and exemption management.
- Ability to troubleshoot system and tax calculation issues across multiple platforms and integrations.
- Experience executing testing and supporting system implementations or enhancements.
- Familiarity with Oracle, NetSuite, Stripe, or similar financial and billing platforms.
- Strong organizational skills with attention to detail and process documentation.
- Ability to work cross-functionally with Tax, Engineering, Finance, and external vendors.
Benefits
Comp & perks- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
indirect tax technologytax enginesERP-related tax processestax system configurationsproduct mappingstaxability rulesexemption managementtesting activitiessystem implementationsprocess improvement
Soft Skills
organizational skillsattention to detailprocess documentationcross-functional collaboration