Capacity Planning – Tooling Program Manager

OpenAI

. Build and improve tooling that supports infrastructure capacity planning, forecasting, allocation, and scenario planning.

Posted 4/27/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $228,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build and improve tooling that supports infrastructure capacity planning, forecasting, allocation, and scenario planning.
Partner with capacity planning teams to understand current workflows, pain points, data dependencies, and opportunities for automation.
Translate business and operational planning needs into clear technical requirements for internal tools and systems.
Develop or coordinate development of dashboards, planning models, workflow automations, and system integrations.
Create reliable data flows across capacity, demand, supply, hardware availability, deployment timelines, and infrastructure readiness.
Help move planning from spreadsheet/manual workflows toward scalable systems-based processes.
Work cross-functionally with engineering, finance, supply chain, data center, and operations teams to ensure planning tools reflect real execution constraints.
Identify gaps in current planning logic, data quality, tooling coverage, and process ownership.
Drive alignment on planning definitions, operating metrics, data sources, and reporting cadences.
Support leadership decision-making by enabling clearer visibility into capacity risks, tradeoffs, and execution status.
Build repeatable processes that allow capacity planning to scale with OpenAI’s infrastructure growth.

Requirements

What you’ll need

5+ years of experience in technical program management, product operations, infrastructure planning, systems engineering, data tooling, or related roles.
Experience building or managing tooling for planning, forecasting, allocation, supply chain, infrastructure, or operations workflows.
Strong ability to translate operational processes into technical requirements and system designs.
Experience working with engineering teams to deliver internal tools, dashboards, data pipelines, or automation systems.
Comfort working with large, complex datasets and cross-functional planning inputs.
Strong project management and stakeholder management skills in fast-moving environments.
Experience in cloud infrastructure, hardware infrastructure, data centers, supply chain, or compute capacity planning is strongly preferred.
Ability to operate independently in ambiguous environments and create structure where processes are still forming.

Benefits

Comp & perks

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

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Hard Skills & Tools

technical program managementproduct operationsinfrastructure planningsystems engineeringdata toolingplanning modelsworkflow automationdata pipelinesdashboard developmentcapacity forecasting

Soft Skills

project managementstakeholder managementability to operate independentlystrong communicationcross-functional collaborationproblem-solvingadaptabilityanalytical thinkingattention to detailprocess improvement