Collaborate with news organizations around the world - from leading national and global publishers to non-profit, local, and independent newsrooms - to help them implement our technology in a way that benefits their businesses. This work will span newsroom implementations as well as use cases that benefit other parts of their businesses including customer service, internal business operations, marketing, audience development and sales.
Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
Experiment and prototype solutions with and for your customers.
Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
Contribute to our open-source developer and enterprise resources.
Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.
Use your expertise in programming with Python and Javascript.

Requirements

Have 5+ years of technical consulting (or equivalent) experience.
Have a deep understanding of news organizations business models, operating models, and their relationships with their readers and customers.
Are proficient in Python and JavaScript.
Built and/or delivered prototypes on top of our API platform.
Led complex technical projects and programs with many stakeholders.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.
Have a humble attitude and an eagerness to help others with empathy.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
Thrive in dynamic environments and can navigate ambiguity with ease.

Benefits

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptAPI developmentprototypingtechnical consultingproject managementcustomer relationship managementopen-source contributionsbusiness impact analysisfeedback synthesis

Soft Skills

collaborationproblem-solvingempathyadaptabilitycommunicationleadershipprioritizationcontext switchingrelationship managementdynamic environment navigation