Own administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with defined control requirements.
Own onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.
Ensure lifecycle events propagate reliably across downstream systems and maintain accurate, auditable access state.
Maintain consistent platform configuration and reduce unmanaged variance across business-critical systems.
Partner with Security and IT Support Operations to enforce least-privilege access models and durable ownership boundaries.
Design and operationalize structured rollout patterns for enterprise system configuration and workflow changes.
Replace manual administrative actions with governed automation incorporating validation, logging, and rollback-aware deployment patterns.
Translate operational and compliance requirements into durable system implementations that improve reliability and auditability.
Build automated operational workflows using APIs, infrastructure-as-code, scripting, and low-code automation platforms.
Execute and maintain integrations across identity providers, SaaS platforms, ITSM systems, and internal tooling to ensure consistent system behavior.
Standardize integration and deployment approaches across environments to support scalable platform adoption.
Translate ambiguous operational requirements into structured workflows and dependable system implementations.
Partner cross-functionally to convert recurring incidents and operational friction into durable system improvements.

Requirements

Experience owning enterprise SaaS and identity platforms end-to-end.
Experience with implementing and operating SOX, SOC 2, and related controls in these platforms.
Experience automating platforms and audits.
Excellent communication and collaboration skills.

Benefits

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaSidentity platformsautomationAPIsinfrastructure-as-codescriptinglow-code automationsystem integrationworkflow designaccess governance

Soft Skills

communicationcollaborationoperational stewardshipproblem-solvingcross-functional partnershipauditabilityreliabilityconfiguration managementprocess improvementstakeholder engagement

Certifications

SOXSOC 2