OpenAI

Manager, AI Deployment Engineering – Southeast Asia

OpenAI

full-time

Posted on:

Location Type: Hybrid

Location: Singapore • Singapore

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Own the strategy and operating model of the AI Deployment Engineering team in SEA, ensuring alignment with company objectives and the evolving needs of our customers.
  • Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.
  • Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.
  • Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.
  • Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

Requirements

  • 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.
  • 4+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.
  • Have led complex implementations of technical solutions (preferrably Generative AI/traditional ML related) and have knowledge of network/cloud architecture.
  • Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.
  • Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Benefits
  • Relocation assistance to new employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI DeploymentGenerative AIMachine LearningTechnical Solutions ImplementationNetwork ArchitectureCloud Architecture
Soft Skills
LeadershipMentoringCommunicationCustomer AdvocacyTrust BuildingTeam DevelopmentPolished CommunicationHumble AttitudeEagerness to Help