OpenAI

Enterprise Product Manager, Order to Cash

OpenAI

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $190,000 - $240,000 per year

Job Level

SeniorLead

Tech Stack

ERPOracleSQL

About the role

  • Own and evolve the O2C systems roadmap to align with Finance, Sales, and Product GTM goals
  • Lead end-to-end system integration efforts between Salesforce, Oracle Fusion, our internal billing platform and other O2C tools
  • Optimize and automate workflows for order processing, invoicing, cash reconciliation, collections, and revenue recognition to support scaling
  • Implement AI-driven enhancements such as predictive collections, invoice categorization, and anomaly detection for compliance
  • Define and measure success metrics like time-to-invoice, DSO, and billing accuracy
  • Lead UAT, training, change management, and release communications to enable the broader organization
  • Ensure systems are compliant with appropriate controls, audit trails, and documentation
  • Integrate the billing ecosystem, leading OIC/Workato/API integrations with payment gateways, tax engines, collections tools, and data/BI

Requirements

  • 8+ years in ERP/finance systems or product roles
  • 4+ years experience with Oracle Fusion O2C (Subscriptions, AR/Collections; RMCS a plus)
  • 2+ years designing FAH/SLA accounting flows
  • Proven delivery of B2B SaaS (seat/usage, entitlements, proration, renewals, amendments) and B2C high‑volume accounting via FAH or an equivalent subledger
  • Strong configuration skills in Oracle Subscription Management & AR (billing schedules, rating, taxation, dunning, lockbox/cash app rules, approvals, tolerances)
  • Integration experience with Salesforce, internal metering/billing services, and OIC/Workato/REST APIs; comfort with payload design, idempotency, and reconciliation
  • Data mindset and the ability to query datasets (SQL), design reconciliations (usage→invoice→receipt→GL), and define KPIs
  • Controls and compliance mindset
  • Strong verbal and written communication skills to align Finance, Sales Ops, Engineering, and Support
  • Experience running Agile rituals with tight acceptance criteria and release plans; vendor/partner management
  • Bachelor’s or Master’s in Information Systems, Engineering, or related field (or equivalent experience)