OpenAI

Program Manager, Automation and Optimization

OpenAI

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $190,000 - $240,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Co-own the recruiting automation roadmap and prioritize high-impact automation opportunities across sourcing, interviewing, offers, and onboarding
  • Translate recruiter and coordinator pain points into automation opportunities and partner with People Innovation Labs for custom builds
  • Pilot and scale AI-first workflows; run experiments, measure ROI, and decide when to expand or sunset
  • Build lightweight automations and dashboards directly (Airtable automations, Ashby workflows, Snowflake SQL queries, ChatGPT prompts)
  • Bridge recruiting and People Innovation Labs to translate needs into requirements and ensure smooth integration
  • Streamline processes across Ashby, Juicebox, Airtable, Snowflake, Brighthire, ChatGPT, and custom tooling through automations and connective workflows
  • Define success metrics (hours saved, adoption rates, cycle time reductions) and report outcomes to Recruiting leadership
  • Drive adoption in partnership with Enablement to ensure new workflows land well with recruiters, sourcers, and coordinators
  • Safeguard compliance, legal, and quality standards for automations

Requirements

  • 5–7+ years in Recruiting Operations, HR Tech, or adjacent roles
  • Expertise with ATS/CRM systems (Ashby strongly preferred)
  • Hands-on builder mindset: comfortable shipping automations (Zapier, Airtable scripting, Ashby automations, SQL queries, ChatGPT prompting)
  • Proven success in managing cross-functional projects and driving change adoption (program management excellence)
  • Strong proficiency with Google Sheets/Excel; SQL/Snowflake or BI experience a plus
  • Familiarity with AI tools and how they can be applied in recruiting workflows
  • Strong collaboration and influence skills; able to work with technical partners and business users
  • Bias for experimentation: comfortable running experiments, measuring ROI, and iterating quickly
  • Ability to create lightweight automations and dashboards (Airtable, Ashby, Snowflake, ChatGPT)
  • Ensure automations support legal, ethical, and organizational standards
  • Ability to work from our US office three days per week (application requirement)