OpenAI

Chief of Staff – CRO

OpenAI

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $310,000 - $400,000 per year

Job Level

Lead

About the role

  • Translate CRO vision into clear priorities and ensure execution across the GTM organization.
  • Build and run operating models for the Office of the CRO, including workflows, decision frameworks, and planning rhythms.
  • Lead strategic CRO customer programs, including executive briefings, innovation forums, and global customer engagements.
  • Partner cross-functionally to scale GTM operations and embed customer insights into executive decisions.
  • Manage CRO-level communications and external visibility, including executive updates and thought leadership.

Requirements

  • Are an exceptional cross-functional operator with strong executive presence and decision-making support experience.
  • Excel at creating scalable systems that drive strategic clarity and operational execution.
  • Bring a strong understanding of GTM motions, customer engagement, and enterprise SaaS dynamics.
  • Are energized by fast-paced, high-impact environments where you can influence at the highest levels.
Benefits
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
cross-functional operatorexecutive presencedecision-making supportstrategic clarityoperational executioninfluencecustomer engagement