Leasing Specialist

Open Management

Leasing Specialist supporting apartment communities as first point of contact for prospective residents. Responsible for inquiries, tours, follow-ups, and lease conversions.

Posted 7/31/2026full-timeRemote • 🇲🇽 MexicoJuniorMid-Level💰 MX$1,100 - MX$1,150 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in apartment leasing processes, including effective communication with prospective residents and proficiency in CRM and property management software. Capable of managing multiple inquiries and follow-ups while maintaining a high level of customer service and attention to detail.

Highest-signal resume keywords

Apartment Leasing ExperienceCRM Systems ProficiencyBilingual (English/Spanish)Strong Customer Service AbilitiesKnowledge of Fair Housing Principles

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Apartment LeasingLeasing ProcessesDocumentation ManagementFollow-Up TechniquesOrganizational SkillsTime ManagementConsultative Sales ApproachObjection HandlingPerformance Metrics ManagementRemote Work Experience

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationRapport BuildingProfessional Phone Presence

Tools & Technologies

CRM SoftwareProperty Management SoftwareMicrosoft OfficeGoogle WorkspaceYardiAppFolioEntrataRealPageResMan

Industry Keywords

Residential Property ManagementLeasing ConsultantLeasing SpecialistLeasing AgentFair Housing Principles

About the role

Key responsibilities & impact

Promptly answer inbound phone calls, emails, text messages, and online inquiries from prospective residents.
Provide accurate information about apartment availability, pricing, amenities, floor plans, community features, and lease terms.
Schedule apartment tours and coordinate with onsite leasing staff when appropriate.
Conduct consistent follow-up with prospects before and after tours through phone, email, and text to encourage lease conversions.
Maintain ongoing communication with prospective residents throughout the leasing process until a leasing decision is made.
Qualify prospective residents by understanding their housing needs, desired move-in dates, budget, and preferred apartment features.
Guide prospects through the application process and answer questions regarding required documentation and next steps.
Accurately document all interactions, notes, and follow-up activities within the company’s CRM and property management software.
Meet or exceed response time, follow-up, appointment-setting, and leasing performance goals.
Build positive relationships with prospective residents while providing an outstanding customer experience that reflects the client’s brand.
Collaborate closely with onsite leasing teams and property managers to ensure seamless communication and handoff of qualified prospects.
Stay knowledgeable about community promotions, pricing updates, occupancy changes, and local market conditions.

Requirements

What you’ll need

Apartment Leasing Experience (Highly Preferred)
2+ years of apartment leasing or residential property management experience
Previous roles as Leasing Consultant, Leasing Specialist, Leasing Agent, or similar strongly preferred
Knowledge of leasing processes, Fair Housing principles, and resident communication
Bilingual (English/Spanish) is a plus
Excellent verbal and written English skills
Friendly, professional phone presence with ability to build rapport quickly
Strong active listening and customer service abilities
Comfortable guiding prospective residents through the leasing process
Proven ability to follow up consistently and convert inquiries into appointments and leases
Skilled at overcoming objections with a consultative, customer-first approach
Proficient with CRM systems, property management software, Microsoft Office, and Google Workspace
Experience with platforms such as Yardi, AppFolio, Entrata, RealPage, ResMan, or similar
Strong attention to detail with excellent organizational and time management skills
Ability to manage multiple conversations and follow-up tasks simultaneously
Takes ownership of performance metrics and consistently follows established processes
Experience working remotely or as a virtual assistant
Thrives in a fast-paced, remote work environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Open Management Website LinkedIn All Job Openings 51 - 200 employees Founded 2021 🏠 Real Estate 🏗️ Construction 💼 Consulting Real Estate
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Consulting Open Management is a professional property management company specializing in manufactured housing and RV communities. It offers full-service operations, leasing, and financial management plus in-house infill (home installation) and capital improvement programs, home renovations, vendor coordination, rent collection, and performance reporting. The firm emphasizes end-to-end delivery — from pad prep and utility hookups to capital projects (water/sewer, roads, electrical) and asset reactivation — and notes experience across 6,500+ units in 16 states. Services include third-party property management, infill management, and consulting, with partnerships with manufacturers and financing networks to place homes and speed lease-up and NOI improvement. Leasing Specialist 🔥 0 minutes ago 🇲🇽 Mexico – Remote 💵 $1.1k - $1.1k / month ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Promptly answer inbound phone calls, emails, text messages, and online inquiries from prospective residents.
Provide accurate information about apartment availability, pricing, amenities, floor plans, community features, and lease terms.
Schedule apartment tours and coordinate with onsite leasing staff when appropriate.
Conduct consistent follow-up with prospects before and after tours through phone, email, and text to encourage lease conversions.
Maintain ongoing communication with prospective residents throughout the leasing process until a leasing decision is made.
Qualify prospective residents by understanding their housing needs, desired move-in dates, budget, and preferred apartment features.
Guide prospects through the application process and answer questions regarding required documentation and next steps.
Accurately document all interactions, notes, and follow-up activities within the company’s CRM and property management software.
Meet or exceed response time, follow-up, appointment-setting, and leasing performance goals.
Build positive relationships with prospective residents while providing an outstanding customer experience that reflects the client’s brand.
Collaborate closely with onsite leasing teams and property managers to ensure seamless communication and handoff of qualified prospects.
Stay knowledgeable about community promotions, pricing updates, occupancy changes, and local market conditions. 🎯 Requirements
Apartment Leasing Experience (Highly Preferred)
2+ years of apartment leasing or residential property management experience
Previous roles as Leasing Consultant, Leasing Specialist, Leasing Agent, or similar strongly preferred
Knowledge of leasing processes, Fair Housing principles, and resident communication
Bilingual (English/Spanish) is a plus
Excellent verbal and written English skills
Friendly, professional phone presence with ability to build rapport quickly
Strong active listening and customer service abilities
Comfortable guiding prospective residents through the leasing process
Proven ability to follow up consistently and convert inquiries into appointments and leases
Skilled at overcoming objections with a consultative, customer-first approach
Proficient with CRM systems, property management software, Microsoft Office, and Google Workspace
Experience with platforms such as Yardi, AppFolio, Entrata, RealPage, ResMan, or similar
Strong attention to detail with excellent organizational and time management skills
Ability to manage multiple conversations and follow-up tasks simultaneously
Takes ownership of performance metrics and consistently follows established processes
Experience working remotely or as a virtual assistant
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