Solutions Engineer

Opal

Solutions Engineer guiding customers through technical evaluations of Opal’s identity governance platform. Collaborating with sales and product teams to drive customer success in cybersecurity.

Posted 5/6/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Architect and oversee Proof-of-Value (POV) engagements, ensuring customers can effectively assess how Opal integrates into their enterprise environment and addresses their unique needs.
Translate complex customer use cases and security objectives into actionable solutions, advising on best practices for seamless implementation while maximizing value.
Act as a senior technical advisor, balancing strategic thought leadership with hands-on guidance to address technical challenges and foster long-term trust.
Partner with sales teams to drive deal progress, engage key stakeholders, and ensure alignment between technical solutions and business outcomes.
Capture and synthesize customer feedback and pain points, and partner with Product Development and Engineering to influence roadmap decisions and prioritize market-relevant features.
Lead nuanced discussions around customer-specific needs and product design tradeoffs, helping Opal remain scalable while meeting enterprise demands.

Requirements

What you’ll need

Have 5+ years of experience in a solutions engineering, sales engineering, or technical customer-facing role – ideally in cybersecurity, identity, or infrastructure.
Combine deep technical knowledge with the ability to communicate complex concepts to diverse stakeholders, balancing technical depth with strategic insight.
Are energized by complexity and ambiguity, and skilled at distilling it into clear plans and confident decisions.
Are comfortable in cross-functional environments, influencing both internal product strategy and external customer outcomes to ensure the success of both.
Have expertise in modern enterprise technology – e.g., SSO, RBAC, cloud IAM, data access governance, etc.

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringsales engineeringcybersecurityidentity managementinfrastructureSSORBACcloud IAMdata access governance

Soft Skills

strategic thought leadershiphands-on guidancecommunicationinfluencingproblem-solvingcross-functional collaborationcustomer engagementtrust buildingcomplexity managementdecision making