Night Auditor
Opal Hotels Group
full-time
Posted on:
Location Type: Office
Location: Mooresville • North Carolina • United States
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About the role
- Perform all regular Front Office duties
- Serve and build relationships with guests – ask for their feedback and show them hospitality.
- Compile and enter data from Front Office Room Inspection forms.
- Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
- Perform pre-Breakfast duties and responsibilities.
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Prepare guest bills for next-day checkouts and process reservation cards
- Facilitate the deposit of guests’ valuables in hotel safe
- Conduct the Night Audit in accordance with the Opal standards
Requirements
- High school diploma or higher-level education
- 2 years Hotel front office experience with 1-year experience as Night Auditor preferred
Benefits
- Must be willing to work up to 40+ hours per week with flexibility
- Must work the Night shift
- Must speak fluent English (other languages preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Front Office dutiesdata entryNight Auditguest billingreservations managementroom inspectionwake-up call scheduling
Soft skills
hospitalityrelationship buildingcustomer servicecommunicationproblem-solving
Certifications
high school diploma