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Audience Development Associate
Opal GroupConference Audience Development Associate responsible for developing long-term relationships for events. Engaging with clients to secure attendance of key investors at high-quality conferences.
About the role
Key responsibilities & impact- Conduct outreach to prospective clients leveraging multiple channels, including cold calling, emailing, and social media platforms, to drive engagement and attendance.
- Identify, pitch, and secure opportunities for events while supporting efforts to attract a qualified audience.
- Maintain accurate records of leads, client communications, and updates in the CRM database.
- Manage client inquiries and resolve customer service issues or concerns promptly and professionally.
- Build and maintain strong client relationships to support retention and identify new business opportunities.
- Demonstrate professionalism and a client-focused mindset throughout all stages of the registration process.
- Collaborate with team members to share insights, optimize client engagement efforts, and drive collective results.
- Participate in regular team meetings to provide updates, exchange feedback, and contribute to ongoing process improvements.
Requirements
What you’ll need- College degree is preferred.
- Advanced English skills in speaking and writing are required
- Professional and engaging communication skills, with the confidence and ability to effectively pitch C-Level Executives and high-level decision makers.
- Competitive personality, a drive to exceed expectations, and outperform peers.
- Ability to rapidly develop competent knowledge on diverse topics.
- Self-motivated and able to work both independently and as part of a team.
- Demonstrated customer service skills with a creative, resourceful, and solutions-oriented approach to problem-solving and client engagement.
Benefits
Comp & perks- 100% remote work environment with occasional travel to on-site conferences (based on position)
- Paid Time Off (available after 90 days), including:
- Vacation Days
- Sick Leave
- Compensatory Time
- One Wellness & Wellbeing Day, One Floating Holiday, and One Religious Observance Day per year
- Jury Duty Pay
- Paid Time Off for Voting
- Paid federal holidays with early release the day prior
- Summer Fridays
- All travel-related expenses covered for onsite events, including flights, hotel accommodations, and meals
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professional communicationclient-focused mindsetcustomer serviceproblem-solvingteam collaborationself-motivatedcompetitive personalityengagement skillspitching skillsrelationship building