OP360 (OfficePartners360)

LMS Administrator

OP360 (OfficePartners360)

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Upload and organize learning content, courses, assessments, and resources onto the LMS platform
  • Ensure all course materials are accurate, properly labeled, and accessible to the intended audience
  • Collaborate with content creators and subject matter experts to maintain up-to-date and relevant learning materials
  • Facilitate user enrollments in courses, workshops, and training programs based on organizational guidelines and learner preferences
  • Assist with user registration processes, password resets, and other user account-related tasks
  • Provide first-level technical support to users, addressing inquiries and troubleshooting issues related to the LMS
  • Generate regular reports on LMS usage, course enrollments, completion rates, and other relevant metrics
  • Conduct periodic audits of the LMS content to ensure consistency, accuracy, and adherence to instructional standards
  • Gather user feedback and suggestions for LMS improvements, advocating for user needs and a seamless learning experience
  • Implement best practices for user navigation and engagement within the LMS platform
  • Work with the project team to plan and execute the migration process, including data transfer, content mapping, and testing
  • Support the communication and training efforts to onboard users to the new LMS, ensuring a smooth transition

Requirements

  • Bachelor's degree in a relevant field or equivalent work experience
  • Proven experience (e.g., 2-4 years) in LMS administration or a similar administrative role
  • Familiarity with Learning Management Systems, preferably experience with Docebo
  • Strong organizational skills and attention to detail to manage content and user data effectively
  • Technical aptitude and ability to troubleshoot basic LMS issues
  • Excellent communication and interpersonal skills to provide user support and collaborate with cross-functional teams
  • Proficient in data analysis and report generation using LMS analytics tools
  • Knowledge of e-learning principles and instructional design concepts is a plus
  • Willing to work on night shift
Benefits
  • Remote work
  • Flexible schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationdata analysisreport generationcontent mappingtroubleshootinge-learning principlesinstructional design
Soft Skills
organizational skillsattention to detailcommunication skillsinterpersonal skills