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Tech Stack
Tools & technologiesGoJavaScriptPython
About the role
Key responsibilities & impact- Lead the implementation and operation of our IT infrastructure, from hardware to software to AI tooling.
- Administer and optimize AI platforms company-wide, including Claude and other LLM-based tools — managing access, usage policies, integrations, and cost controls.
- Implement corporate device and application management policies in collaboration with our People and Legal teams, including policies governing AI tool usage and data handling.
- Act as the service owner for multiple company-wide SaaS applications, including AI-powered productivity and developer tools.
- Act as a solutions architect and strategist for the applications and services OP Labs relies upon, with a forward-looking perspective on where AI fits into our stack.
- Lead projects to audit and optimize our SaaS and AI portfolio, focusing on improvements to security, permissions, automation, scalability, end-user experience, and license usage.
- Own the setup and upkeep of office collaboration infrastructure, including conference room AV equipment, video calling hardware, and network/WiFi reliability — ensuring remote and in-person Optimists can connect seamlessly.
- Develop programs and processes to communicate and drive adoption of new IT product features company-wide, including onboarding Optimists to tools effectively and safely.
- Evaluate new tools and capabilities as they emerge, and make recommendations on adoption, consolidation, or deprecation.
Requirements
What you’ll need- 2+ years of relevant technical experience in system administration or engineering.
- Expertise managing Google Workspace and other enterprise productivity applications (e.g., Slack, GitHub).
- Hands-on experience administering AI platforms such as Claude (Anthropic), ChatGPT (OpenAI), or similar — including access management, usage monitoring, and policy enforcement.
- Ability to plan, manage, code, and support multiple concurrent projects and initiatives.
- Strong project and task management skills.
- Comfort working in a fast-paced, fully remote environment across teams.
- Proficiency in JavaScript, Python, or Go.
Benefits
Comp & perks- Remote-friendly
- Growing NYC office
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system administrationengineeringAI platforms administrationJavaScriptPythonGoproject managementtask managementaccess managementusage monitoring
Soft Skills
leadershipcommunicationorganizational skillsadaptabilitycollaborationproblem-solvingstrategic thinkingtime managementattention to detailcustomer service