DevOps Engineer
Buyers Edge Platform
Amazon RedshiftAnsibleAWSChefCloudJavaJenkinsKubernetesMySQLNode.jsPuppetPython+1 more
Site Reliability Engineer
Ooma, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $175,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AnsibleAWSCloudDockerGoogle Cloud PlatformGrafanaJenkinsKubernetesLinuxMongoDBMySQLPerlPostgresPrometheusPuppetPythonTerraform
About the role
- Become a subject matter expert in applications supporting Ooma customers.
- Collaborate with Development, QA and other SREs to evaluate, deploy, and debug applications.
- Improve observability by implementing, refining, and adjusting application monitoring and thresholds.
- Mentor team members to enhance application management practices.
- Act as an escalation path and backup for junior team members, providing guidance during alerts and incidents.
- Write automation scripts, set up CI pipelines, and review/evaluate software solutions and best practices.
- Participate in on-call rotations, providing 24/7 support for Ooma services.
Requirements
- Strong background in production (24/7) support for large-scale environments required.
- 6+ years of Linux administration and troubleshooting experience with full-stack, application support focus; 8+ years overall working experience as an IT professional.
- Proven expertise in advanced scripting using Python, Perl, and Bash.
- Database administration experience with MySQL, MongoDB, or PostgreSQL required.
- Must have experience with configuration management tools such as Ansible, Puppet, etc.
- Hands-on experience with cloud platforms such as OCI, AWS, or GCP required.
- Proven ability to lead technical projects from inception to completion.
- Experience with DevOps tools, like Docker, K8s, Gitlab CICD, Jenkins, Terraform preferred.
- Experience with monitoring best practices using ELK stack, Prometheus, Nagios, or Grafana preferred.
- Experience with Agile tools like Jira, Confluence, or any similar tool, preferred.
- Strong collaboration skills and empathy for the end-user experience.
- Excellent troubleshooting, communication (written and verbal), and cross-functional leadership skills.
- Ability to work effectively in fast-paced, dynamic environments and manage ambiguity.
- Quick learner with a self-starter mindset and ownership of outcomes.
- Sound judgment in escalation and decision-making.
- Bachelor's degree in Engineering/Computer Science or equivalent experience.
Benefits
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Linux administrationscriptingPythonPerlBashdatabase administrationMySQLMongoDBPostgreSQLconfiguration management
Soft skills
collaborationtroubleshootingcommunicationleadershipadaptabilityquick learnerself-starterjudgmentmentoringempathy
Certifications
Bachelor's degree in EngineeringBachelor's degree in Computer Science
