Operations Engineer
Ooma, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $102,000 - $137,000 per year
Job Level
Mid-LevelSenior
Tech Stack
KubernetesLinuxPythonShell Scripting
About the role
- Design, deploy, operate, and maintain Linux-based systems in on‑premises data center environments.
- Perform advanced Linux OS troubleshooting, root-cause analysis, and performance tuning.
- Install, configure, upgrade, and optimize Linux distributions and system services.
- Manage and support virtualization platforms, with a strong emphasis on the KVM hypervisor.
- Monitor system health, capacity, and performance using modern monitoring and observability tools.
- Respond to incidents, participate in on-call rotations, and lead post-incident reviews.
- Provision, maintain, and troubleshoot physical server hardware.
- Implement and maintain configuration management, automation, and operational best practices.
- Collaborate with application, platform, development teams to support production services.
- Document systems, procedures, and operational runbooks.
Requirements
- 3-5 years of experience as a Systems Administrator, Operations Engineer, or similar role
- Extensive hands-on experience with Linux
- Strong skills in Linux OS troubleshooting, performance analysis, and system optimization
- Experience with KVM-based virtualization, knowledge of the OpenNebula platform is a plus
- Experience with operating onsite at datacenters including managing and maintain storage, power and cabling
- Familiarity with monitoring and observability
- Configuration management and automation tools
- Strong understanding of system reliability, availability, and capacity planning
- Proficiency with shell scripting (Bash); Python or similar languages a plus
- Excellent troubleshooting, documentation, and communication skills
- Experience with containers and container runtimes is a plus
- Kubernetes (K8s) administration or operational experience is a plus
- Networking fundamentals and troubleshooting is plus
Benefits
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxLinux OS troubleshootingperformance tuningKVM hypervisorconfiguration managementautomationshell scriptingPythonKubernetesnetworking fundamentals
Soft skills
troubleshootingdocumentationcommunication