Protocol Administrator, Masterfile, Registration, Sales Audit, Commissions

ooba Home Loans

Protocol Administrator managing customer master data, bond audits, commissions, and equity allocations. Supporting ooba, South Africa’s home finance expert, through accurate records and query resolution.

Posted 8/7/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in database administration and data management, with a strong focus on accuracy in processing financial data and maintaining master data files. Proficient in MS Office and Excel, with a structured approach to data organization and a service-oriented mindset.

Highest-signal resume keywords

Database AdministrationMaster Data ManagementFinancial Data ProcessingMS Office ProficiencyData Accuracy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database AdministrationBond Audits ProcessingCommission Payments ProcessingData Quality ManagementRecord-Keeping SystemsData OrganisationExcel ProficiencyData AnalysisData EntryData Management

Soft Skills

Planning SkillsPrioritisation SkillsService-Oriented ApproachProblem-Solving SkillsAbility to Work Under Pressure

Certifications & Qualifications

Matric

Industry Keywords

Home LoansReal EstateFinancial DataEquity AllocationsCompany PoliciesProcedures

About the role

Key responsibilities & impact

Accurately process bond audits, commission payments, and equity allocations
Take ownership of the central information hub (master file) and keep it up to date
Ensure all new records are created correctly and completely
Resolve any outstanding queries related to bond information
Maintain accurate electronic filing and record-keeping systems
Handle daily queries related to data quality and accuracy

Requirements

What you’ll need

Matric
Minimum 3 years’ experience administering a database
Experience working with a master data file and following company policies and procedures would be an advantage
Good understanding of either home loans or real estate
High degree of computer literacy
Intermediate proficiency in MS Office and Excel
Accuracy in processing bond audits, commission payments, and master data
Structured approach to data organisation and systematised workflows
Ability to manage sensitive financial data and outstanding bond queries
Planning and prioritisation skills for data-related tasks and deadlines
Service-oriented approach to supporting internal and external customers
Ability to perform consistently under pressure

Benefits

Comp & perks

Real exposure to end-to-end brand management across multiple portfolios.
Mentorship and development within an experienced marketing team.
A collaborative culture where good ideas are heard, regardless of job title.