Insurance Administrator

ooba Home Loans

Insurance Administrator managing HOC policies and client claims in South Africa. Capture new business policies and liaise with clients and insurers for accurate policy administration.

Posted 7/10/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in policy administration, client liaison, and post-loss underwriting while maintaining excellent organizational skills and attention to detail. Proficient in managing client queries and ensuring effective communication with insurers and brokerage sales force.

Highest-signal resume keywords

Policy AdministrationPost Loss UnderwritingClient LiaisonFull Computer LiteracyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy Wordings UnderstandingEndorsementsAmendmentsClaims Management

Soft Skills

Self MotivatedDynamicExcellent Organizational SkillsAbility to Multi-taskFlexible

Tools & Technologies

ExcelWordOutlookWindowsPowerPoint

Certifications & Qualifications

Matric

Industry Keywords

Business PoliciesClient QueriesInsurersBrokerage Sales ForceCover Existence

About the role

Key responsibilities & impact

Capture of new business policies
Endorsements, Amendments
Post loss underwriting
Ensure existence of cover
Liaison with client on all aspects of claim
Notification to client of welcome pack and this to the client
Dealing with all client queries related to HOC
Liaison with Insurers and Brokerage Sales force to ensure correct policy administration
Bank confirmations

Requirements

What you’ll need

Matric a must
Computer literate
Self motivated with a consistently positive approach
Dynamic individual who is able to multi-task
Flexible (adapts easily to change)
Ability to deal with staff on all levels
Excellent organizational skills
Full computer literacy is essential (Excel, Word, Outlook, Windows, PowerPoint)
Able to work well in a team and/or individually
Attention to detail and accuracy
Able to understand policy wordings and cover

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development