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ooba Home Loans

Insurance Administrator

ooba Home Loans

Insurance Administrator managing HOC policies and client claims in South Africa. Capture new business policies and liaise with clients and insurers for accurate policy administration.

Posted 7/10/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Capture of new business policies
  • Endorsements, Amendments
  • Post loss underwriting
  • Ensure existence of cover
  • Liaison with client on all aspects of claim
  • Notification to client of welcome pack and this to the client
  • Dealing with all client queries related to HOC
  • Liaison with Insurers and Brokerage Sales force to ensure correct policy administration
  • Bank confirmations

Requirements

What you’ll need
  • Matric a must
  • Computer literate
  • Self motivated with a consistently positive approach
  • Dynamic individual who is able to multi-task
  • Flexible (adapts easily to change)
  • Ability to deal with staff on all levels
  • Excellent organizational skills
  • Full computer literacy is essential (Excel, Word, Outlook, Windows, PowerPoint)
  • Able to work well in a team and/or individually
  • Attention to detail and accuracy
  • Able to understand policy wordings and cover

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Policy Wordings UnderstandingEndorsementsAmendmentsClaims Management
Soft Skills
Self MotivatedDynamicExcellent Organizational SkillsAbility to Multi-taskFlexible
Certifications
Matric