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ooba Home Loans

Claims & Underwriting Administrator

ooba Home Loans

Claims and Underwriting Administrator joining our Insurance team at Cape Town office. Handling claims from start to finish and liaising with service providers.

Posted 4/16/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Strong analytical ability to register claim from start to finish
  • Appoint Service Providers/Loss Adjustors/Assessors/Structural Engineers
  • Authorise or reject a claims within mandate
  • Excellent communication skills to liaise with clients, administrators, and stakeholders
  • High attention to accuracy and detail
  • Policy amendments, changes, fulfilment and annual reviews

Requirements

What you’ll need
  • Matric/Grade 12
  • RE 5 certification
  • NQL4 or NQL5 (Short term insurance)
  • Minimum 5 years’ experience in short term claims and underwriting
  • Experience in high call centre environment – Inbound and outbound
  • Proficiency in Outlook, Word, Excel

Benefits

Comp & perks
  • The role will be based at our Head Office in Cape Town.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
claims processingunderwritingpolicy amendmentsattention to detailanalytical ability
Soft Skills
communication skillsclient liaisonstakeholder management
Certifications
MatricRE 5NQL4NQL5