ooba Home Loans

Investment Facilitator, Admin

ooba Home Loans

full-time

Posted on:

Origin:  • 🇿🇦 South Africa

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Job Level

Mid-LevelSenior

About the role

  • Receive leads from estate agents and make initial contact with buyers
  • Communicate the Buyers Trust value proposition to all parties in the transaction
  • Close deals and hand clients to Deal Facilitator to complete deposits
  • Ensure deposits are received and reconcile with sales agreements
  • Liaise with homebuyers, real estate agents, banks and attorneys throughout the process
  • Receive and capture deposit instructions and ensure all relevant documentation is received and in order
  • FICA homebuyer and open homebuyer deposit accounts
  • Obtain and verify attorney trust account information
  • Instruct issuing of deposit guarantees and disbursement of deposits to attorneys on registration
  • Ensure homebuyers receive monthly account statements and that interest is paid over
  • Collate and distribute activity reports and handle ad hoc queries

Requirements

  • Matric
  • A minimum of 3 years’ experience working in an administrative role within the financial services, real estate or conveyancing industry (short-term and long-term deposits or escrow experience highly advantageous)
  • Solid sales or telesales experience
  • Qualification recognised by the FSCA or working towards one
  • Knowledge of property buying process advantageous
  • Clear criminal and credit record
  • Ability to build relationships
  • Ability to close deals and ask for the order
  • Highly numerate
  • Sound financial acumen – the ability to explain complex financial data in an understandable way
  • Intermediate to advanced computer literacy (MS Excel, MS Word, MS PowerPoint and MS Outlook)
  • Strong communication skills, both verbal as well as written
  • Good listening skills and ability to effectively understand what people are saying
  • Effective time management skills
  • Expert client service skills
  • Persuasiveness
  • Accuracy
  • Performing under pressure
  • Client focus
  • Adaptability
  • Results-orientated