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Onward

Executive Support – Business Operations Lead

Onward

Executive Support Lead managing operations for CEO at Think Onward. Ensuring smooth coordination and execution of top priorities for the leadership team.

Posted 5/12/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Manage the CEO’s complex calendar, ensuring strategic prioritization of time
  • Oversee all travel logistics and expense management for the CEO with efficiency and discretion.
  • Proactively manage the CEO’s inbox and correspondence, ensuring timely responses and appropriate escalation and closure of critical matters.
  • Anticipate the CEO’s needs and emerging needs of the team and stakeholders, identify potential conflicts or risks, and proactively develop action and contingency plans.
  • Track and manage CEO’s and your own critical and urgent tasks to ensure triage, escalation, and closure on a timely basis, ranked on urgency and impact.
  • Coordinate and facilitate all Board of Directors engagements, including scheduling, logistics, and preparation of high-quality, engaging materials.
  • Partner with the CEO to lead and manage end-to-end execution of monthly Executive Committee meetings and quarterly Board meetings, ensuring alignment on priorities, progress, and outcomes.
  • Drive the development of high-quality materials—including polished pre-reads—delivered in advance of Board and executive sessions.

Requirements

What you’ll need
  • 5+ years of progressively responsible experience supporting senior executives,
  • Strong understanding of business operations and administrative functions,
  • Advanced proficiency with Microsoft Office
  • Knowledge and experience leveraging GenAI tools like Microsoft Copilot 365 to accelerate and improve quality of work.
  • Exceptional organizational and time management skills
  • Meticulous attention to detail paired with a proactive, solutions-oriented mindset;
  • Excellent written and verbal communication skills
  • Demonstrated initiative and sound judgment
  • Continuous improvement mindset
  • High level of discretion and integrity
  • Collaborative and adaptable work style.

Benefits

Comp & perks
  • 5-10% Travel expected

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
calendar managementtravel logisticsexpense managementinbox managementtask managementexecutive meeting coordinationmaterial developmentbusiness operationsadministrative functionsGenAI tools
Soft Skills
organizational skillstime managementattention to detailproactive mindsetwritten communicationverbal communicationinitiativesound judgmentcontinuous improvementcollaborative work style