Business Operations – Systems Lead

Onward Search

Business Operations & Systems Lead helping sales and recruiting improve performance using Bullhorn and Microsoft 365. Collaborating on AI-driven solutions and workflow optimizations.

Posted 6/11/2026full-timeRemote • Connecticut • 🇺🇸 United StatesSenior💰 $85,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end sales and recruiting workflows across Bullhorn and its ecosystem of marketplace partners
Identify friction points and redesign processes to improve speed, consistency, and output
Standardize workflows across teams while maintaining necessary flexibility
Configure, maintain, and optimize Bullhorn and key integrations (e.g., SourceWhale, Candidately, Alex, and related tools)
Continuously refine system structure (fields, pipelines, automations) to align with evolving business needs
Ensure systems drive productivity — not manual workarounds
Work directly with sales and recruiting teams to understand real-world workflow needs
Translate business requirements into practical system solutions
Introduce scalable solutions and push back when better approaches exist
Serve as the primary integration lead across Bullhorn and marketplace partners
Coordinate with vendor technical teams to resolve issues and implement enhancements
Ensure clean data flow and system interoperability across platforms
Identify and implement workflow improvements using Microsoft 365, Copilot/Copilot Cowork, and Power Platform
Pilot and scale AI-driven workflows that improve productivity and reduce manual effort
Improve data hygiene and structure to enable better decision-making
Support reporting workflows and dashboards as needed

Requirements

What you’ll need

3–6+ years of experience working with sales and/or recruitment technology platforms in a staffing, recruiting, or sales-driven environment
Hands-on experience with Bullhorn or a similar ATS/CRM platform
A passion to learn, experiment and leverage AI platforms (e.g. Claude, ChatGPT, Copilot, etc.) to accelerate productivity
Demonstrated ability to configure workflows, pipelines, and automations
Strong ability to translate business needs into system solutions
Comfortable working directly with business users in a fast-paced, evolving environment
Strong organizational and communication skills

Benefits

Comp & perks

Comprehensive benefits and PTO package
401k

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workflow configurationpipeline managementautomation designdata hygienesystem interoperabilityAI-driven workflowsreporting workflowsdashboard creationprocess redesignsystem optimization

Soft Skills

organizational skillscommunication skillsproblem-solvingadaptabilitycollaborationanalytical thinkingattention to detailcustomer focusleadershipcreativity