Onto Innovation

Senior Program Manager

Onto Innovation

full-time

Posted on:

Location Type: Office

Location: Milpitas • California, Minnesota • 🇺🇸 United States

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Job Level

Senior

About the role

  • The NPI Project Manager is a key member Product Life Cycle (PLC) team.
  • Deliver product service as a key value differentiator by driving Design for Serviceability (DFS) during new product development.
  • Have impact on overall customer satisfaction and service gross margins.
  • Have deep understanding of the Semiconductor family of products, tools, and platforms.
  • Clearly articulate requirements and define product support plans.
  • Own and be principal driver for DFS with attention to overall product reliability and cost of service.
  • Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software.
  • Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development.
  • Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers.
  • Review Engineering documentation and draft service operating procedures and checklists.
  • Work on Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service.
  • Include ownership of Out of Box Quality process, Change Control Board process.
  • Travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required. Travel up to 25% of the time.
  • Work on any other tasks, duties or projects as assigned by management.

Requirements

  • Ability to work with variety of technologies, including optics, robots, electronics, and software.
  • Demonstrated resourcefulness, initiative, and analytical abilities.
  • Robust System level troubleshooting experience with demonstrated problem solving ability
  • Ability to manage multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.
  • Strong analytic and data analysis skills
  • Strong presentation skills and ability to provide update to senior leadership
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts and in different situations
  • Build relationships with engineering, field support and other members to successfully deploy and introduce new products to market as well as successfully resolve issues
  • Possess good interpersonal skills and willing to work in a team environment
  • BS required in Physics, Electronics or Mechanical Engineering with eight years of experience or equivalent military experience in a technical field
  • MS in one of the above fields preferred
  • Minimum experience of 6 years in New Product Introduction through Product Life Cycle
Benefits
  • health/dental/vision/life/disability
  • PTO
  • 401K plan with employer match
  • Employee Stock Purchase Program (ESPP)
  • health & wellness initiatives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Design for ServiceabilitySystem level troubleshootingData analysisField Replaceable UnitsTooling diagnosticsProduct technical certificationContinuous Improvement ProjectsChange Control Board processOpticsRobotics
Soft skills
Analytical abilitiesProblem solvingPresentation skillsVerbal communicationWritten communicationInterpersonal skillsResourcefulnessInitiativeFlexibilityProfessionalism
Certifications
BS in PhysicsBS in ElectronicsBS in Mechanical EngineeringMS in PhysicsMS in ElectronicsMS in Mechanical Engineering