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Learning Experience Designer 3
Onto InnovationDesigning and conducting technical training courses for customers and ONTO service engineers. Requires 5 years’ experience and travel commitments worldwide.
About the role
Key responsibilities & impact- Designs Training Courses for customers and ONTO service engineers
- Conducts technical training courses for customers and/or ONTO service engineers
- Interacts with customer and functional organizations to develop specifications for content of courses
- Prepares lesson plans from engineering documentation, field service requirements or software documentation
- Works with engineering, technical support, and manufacturing to ensure that course material reflects current product features
- Instructs participants in both classroom lectures and laboratory sessions
- Follows up to determine course material is current and relevant
- Maintains training tool operational readiness and resolves any issues that may arise with the equipment during or outside of class
- Must be willing to travel to field to provide OJT training, customer training and service engineer certification worldwide. Travel is based on demand and can be approximately 30-50%.
Requirements
What you’ll need- Fluent English verbal & written is mandatory
- TOEFL scores accepted
- Minimum 5 years’ Previous Technical Training experience is desired
- Candidate should be familiar with all Microsoft Office products including Word, Excel, and Power Point
- Candidate familiar with video editing/processing software is desired
- Candidate should be prepared to travel both domestically and internationally and have a current Passport or entry permission
- Electrical/electronics/Mechanical background
- Reading electrical schematic diagrams/block diagrams
- Optics or Physics is helpful for understanding but not always necessary
- Electrical equipment like Digital Multi-meters, and use of Oscilloscopes
Benefits
Comp & perks- health/dental/vision/life/disability
- PTO
- 401K plan with employer match
- Employee Stock Purchase Program (ESPP)
- health & wellness initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical traininglesson planningreading electrical schematic diagramsvideo editing softwareuse of oscilloscopesuse of digital multi-metersengineering documentationfield service requirementssoftware documentationcustomer training
Soft Skills
communicationinterpersonal skillsorganizational skillsinstructional skillsproblem-solvingadaptabilityteam collaborationcustomer interactionfollow-upwillingness to travel
Certifications
service engineer certificationcurrent Passport