Customer Success Manager

• Learn the Ontinue service portfolio and configuration management to effectively support and deploy solutions for our customers
• Engage with customers' technical staff to understand their requirements, recommend best-practice approaches, and design solutions that meet their Azure cybersecurity needs
• Set up and deploy Ontinue services in coordination with customers, ensuring seamless integration and optimal performance
• Onboard new customers, providing comprehensive guidance and support throughout the implementation process
• Provide first-class technical support for customer requests, addressing inquiries, troubleshooting issues, and resolving challenges promptly and effectively
• Serve as a liaison between development and sales teams, conveying customer feedback, requirements, and insights to inform product development and sales strategies
• Collaborate with the Azure Cyber Security SOC organization to ensure the steady operations of our entire customer base, proactively identifying and addressing potential issues

Junior Customer Success Manager

Senior Customer Success Manager, German Speaking

Senior Customer Success Manager, German Speaking

Customer Success Manager

Client Success Manager – UK, Europe

Customer Success Manager