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Key Account Manager
OntexKey Account Manager managing UK customer relationships and supporting sales for Ontex's personal care products. Collaborating with internal teams to ensure project success and administrative efficiency.
About the role
Key responsibilities & impact- Support the IKAM in the day to day management of the UK account ensuring they are fully aware of the status of the UK account.
- Help prepare for customer meetings and at times support on international administrative tasks as needed.
- Attend weekly internal and external meetings with the customers, taking responsibility of creating contact reports/actions list and working with the wider team to ensure tasks are fulfilled in a timely manner.
- Supporting the IKAM to drive sales and profit through the account by reviewing sales performance data as well as margin analysis.
- Assist and create calculations for price setting through a Profit Run pricing calculation system as requested by the IKAM.
- Work closely with the sales coordinator to ensure secure supply of stocks.
- Gathering market information and analysis as needed.
- Completion of order confirmation documents for new product setup.
- Logistic review and approval to ensure they meet customer requirements.
- Support the IKAM in managing and controlling A&P investments and ensure that Ontex gets value for money for all promotional support given to the customer.
- Ensure that A&P expenditure is reported monthly to the IKAM to ensure that it is kept within the agreed levels and support in managing any price/order queries.
- Become an acknowledged expert in Ontex products, categories and customers.
Requirements
What you’ll need- Bachelor degree (preferable if Business Economics or Business Administration)
- Master degree in Sales or Sales and Marketing will be valuable
- Minimum of 2-4 years in FMCG Sales Account Management
- Experience in hygienic disposables markets would be an advantage
- Experience in the private label market would be an advantage
- Fluent English (additional European languages would be an advantage)
- Analytical ability – PC literate and able to crunch numbers. Skilled in Microsoft Office tools in general and Excel specifically.
- Strong interpersonal and influencing skills with best in class communication.
- Ability to understand the Business Strategy and create and implement winning action plans.
- Confidence and desire to lead the team.
- Accuracy and getting it right first time are absolutely essential.
Benefits
Comp & perks- Health & safety
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performance analysismargin analysisprice settingProfit Run pricing calculationorder confirmation documentationlogistic reviewA&P investment managementFMCG Sales Account Managementhygienic disposables market experienceprivate label market experience
Soft Skills
interpersonal skillsinfluencing skillscommunication skillsanalytical abilityteam leadershipaccuracyattention to detailbusiness strategy understandingaction plan implementationcustomer relationship management
Certifications
Bachelor's degree in Business EconomicsBachelor's degree in Business AdministrationMaster's degree in SalesMaster's degree in Sales and Marketing