Ontario Medical Association

Internal Communications Specialist

Ontario Medical Association

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Assists with execution of communication plans for organization-wide internal projects across various divisions and makes recommendations to ensure alignment with the OMA’s employee communications strategies.
  • Develops and executes engaging and informative content for employee communications that are aligned to organizational objectives, including in emails, the email newsletters, internal meetings and in-office signage
  • Manages content calendars, story banks, and production of recurring internal communications channels
  • Manages intake of internal communications requests and inquiries
  • Builds and maintains effective, collaborative working relationships to ensure timely execution of communications
  • Coordinates and provides support for virtual, in-person and hybrid internal staff meetings and Town Halls. This involves scheduling, taking minutes, coordinating logistics, building presentations, capturing footage etc.
  • In collaboration with product team, supports content publishing to the intranet as required, including adding and optimizing content, working cross-functionally to create and update pages/spaces to align with shifting needs
  • Measures and tracks performance of internal communications channels and makes data-informed recommendations to improve the effectiveness of employee communications
  • Champions standards for internal communications to the ACM division and other internal stakeholders, including: Internal comms team processes and requirements Adhering to style guides for grammar and brand guidelines Best practice principles for user centricity, accessibility and SEO

Requirements

  • Degree or diploma in Communications, Digital Communications or Journalism
  • Required to meet required skills and knowledge of engaging written and other forms of communications, digital communication tools, target audiences, different communication needs across a multi-generational and pan-cultural organization
  • Four to Five years of relevant experience
  • Understanding of corporate culture and how to work within a cross-functional collaborative environment
  • Previous hands-on experience creating content and overseeing maintenance and development of digital communication tools
  • Needs to have confidence enough to act independently under some supervision and to offer advice internal stakeholders
  • Excellent interpersonal, oral and written communication skills
  • Skilled in creating engaging plain-language communications to inform, connect and/or persuade
  • Experience and familiarity in hands-on use of content management tools and maintenance of corporate intranet platforms (Igloo Software preferred)
  • Knowledge of various communication tactics and communication plan development
  • Working knowledge of Microsoft Office Suite, Accessibility guidelines (WCAG 5.0) and principles of SEO
  • Required to work a minimum number of days in our Toronto office
Benefits
  • A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
  • An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
  • A commitment to growth and development through paid professional development and continuous in-house learning
  • A friendly and flexible hybrid work environment
  • Competitive salary and bonus program
  • Exceptional group benefits package, including a spending account and a robust wellness program
  • Recognized as a Greater Toronto’s Top Employers for five consecutive years
  • Accommodation provided throughout the recruitment process to applicants with disabilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content creationdigital communication toolscommunication plan developmentcontent management toolsSEO principlesaccessibility guidelinesdata analysisperformance measurementplain-language communicationscross-functional collaboration
Soft skills
interpersonal skillsoral communicationwritten communicationindependenceadvisory skillscollaborative working relationshipsorganizational skillstime managementadaptabilityengagement
Certifications
degree in Communicationsdegree in Digital Communicationsdegree in Journalism