Ontario Health | Santé Ontario

Program Manager

• Lead the delivery of regional improvement frameworks for health service provider sector management, ensuring alignment with Ontario Health priorities, performance measures, standards, and best practices.
• Assess regional program goals, outcomes, and new proposals through the lens of feasibility, value-for-money, implementation readiness, and emerging system priorities.
• Identify opportunities for innovation and improvement, translating strategic priorities into practical actions and future-state program models.
• Support harmonization of program initiatives across Ontario Health to promote consistency, integration, and system-wide impact.
• Develop and implement risk management strategies, including escalation processes, mitigation plans, and recommendations to address barriers to successful implementation.
• Lead change management and communications planning, ensuring effective stakeholder engagement and proactive management of change risks.
• Inform investment decisions by evaluating funded project performance, assessing the mix of investments across priority areas, and projecting expected outcomes against Ontario Health commitments.
• Contribute to provincial and regional dialogue on performance management frameworks and their application to local health service delivery organizations.
• Oversee dashboards, scorecards, and briefing materials that summarize health service provider performance and highlight risks to regional and provincial goals.
• Develop funding allocation methods and summary reports to support sector performance management and accountability.
• Contribute subject-matter expertise, clarify roles and processes, and foster a collaborative, inclusive environment aligned with Ontario Health values.
• Strengthen team capability by coaching junior team members and sharing knowledge across the program area.
• Support operational planning and reporting by preparing analyses, metrics, and insights on program effectiveness and outcomes.
• Provide high-impact advice and decisions that support program productivity, reputation, financial stewardship, and long-term problem solving.

Program Manager, Performance, Accountability & Funding Allocation