Only Connect

Administrative Assistant

• Verify client eligibility for mental health services, testing and psychiatric care
• Manage the onboarding process for new client accounts from first referral contact through intake.
• Confirm sessions daily with clinicians, follow up to confirm progress notes, communicate with clients about changes in benefits, outstanding charges and resolving any deductible and/or benefit discrepancies.
• Track daily clinician productivity, and check that against biweekly clinician and clearing house invoicing.
• Maintain meticulous and organized records of all billing activities.
• Demonstrate proficiency in Microsoft Excel for data management and analysis.
• Have an understanding of mental health CPT codes or demonstrate quick ability to learn and synthesize that information
• Utilize Therapynotes EHR for billing and documentation purposes, with the flexibility and willingness to learn other EHR systems as needed.
• Communicate effectively and professionally with insurance companies, clients (when necessary), and internal team members.
• Work independently and effectively under pressure to meet deadlines.

Clinical Administrative Specialist