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Logistics Operations Specialist – Truck Transport
ONLOGIST GmbHLogistics Operations Specialist supporting daily operations and ensuring reliable transport services. Collaborating with operations team to improve processes and manage service providers.
About the role
Key responsibilities & impact- As a Logistics Operations Specialist, you support our day‑to‑day operations and ensure transports are handled reliably and with a solution‑oriented approach.
- You are the primary point of contact for service providers, keep an overview even in stressful situations, and tackle problems proactively instead of waiting for solutions.
- Together with the Operations team, you ensure processes run smoothly, challenges are resolved, and our platform is continuously improved on the operational side.
- You manage the day‑to‑day operations and monitor ongoing transports.
- You take on dispatching and coordinate transports.
- You identify problems early and find pragmatic solutions.
- You are the central contact person for service providers.
- You communicate in a solution‑oriented manner and promote good collaboration across the network.
- You handle escalation management and claims processing.
- You work closely with our Head of Operation Truck and the Operations team.
- You contribute operational perspectives to the further development of our platform and processes.
- You track performance metrics and support continuous improvement of workflows.
- You help expand our network of service providers and partners.
Requirements
What you’ll need- Ideally you come from logistics or a comparable operational environment and already have experience in vehicle logistics.
- A formal logistics qualification is not required — what matters most is that you understand the business.
- You know the industry and communicate confidently, especially with service providers.
Benefits
Comp & perks- Hybrid work with an office in Hamburg
- HVV transit pass for a relaxed commute
- Apple MacBook
- Free drinks, snacks, and a team lunch every Wednesday
- Fitness: Urban Sports Club subsidy
- Regular team events and a pool table in the office
- Small team with a high degree of responsibility and scope to shape processes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
dispatchingclaims processingperformance metrics trackingproblem identificationsolution-oriented approach
Soft Skills
communicationcollaborationproactive problem-solvingstress management