Onit

Implementation Manager

Onit

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $87,500 per year

About the role

  • Lead end-to-end software implementation projects, from requirements gathering through go-live
  • Configure system workflows, reporting, and integrations (APIs, flat-file data imports, data migrations)
  • Manage project plans, timelines, and deliverables, keeping stakeholders informed and aligned
  • Support client testing activities and ensure system readiness for launch
  • Provide regular status updates, documentation, and risk assessments
  • Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to resolve issues and align on deliverables
  • Accurately track project time and activities to support utilization goals and reporting
  • Support change management activities by helping clients prepare their teams for new workflows and technology
  • Monitor utilization and budget adherence across assigned projects
  • Contribute to continuous improvement of implementation processes, tools, and templates

Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years in software implementation, consulting, or legal operations
  • Strong client communication and stakeholder management skills
  • Ability to manage multiple projects with competing priorities
  • Problem-solving mindset with strong attention to detail
  • Comfortable working across time zones and with global clients
  • Experience configuring APIs and other integrations a plus
  • Data migration experience, including transformation, validation, and reconciliation
  • Ability to troubleshoot integration and workflow issues
  • Familiarity with Salesforce, Jira, Confluence, Excel, and project management tools
  • Familiarity with enterprise legal management (ELM), spend management, or CLM systems
Benefits
  • Health Coverage Choices: Three medical plan options, plus dental and vision
  • Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions
  • Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually
  • Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers
  • Income Protection: 100% employer-paid life and disability insurance
  • Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance
  • Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA
  • Community Engagement: One paid volunteer day each year to give back to the community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software implementationsystem workflowsAPIsdata migrationsdata transformationdata validationdata reconciliationtroubleshootingproject management
Soft Skills
client communicationstakeholder managementproblem-solvingattention to detailtime managementcross-functional collaboration
Certifications
Bachelor’s degree