
Community Manager
Onit
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 per year
About the role
- Community Program Execution: Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals.
- Community Site Management: Oversee the community platform—monitor interactions, encourage engagement, ensure strong site performance and traffic growth.
- Events & Engagement: Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base.
- Create and manage content: Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content.
- Promotion & Growth: Leverage social media and multi-channel campaigns to promote community initiatives and grow membership.
- Data & Reporting: Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.
Requirements
- Education: Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Marketing & Content: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web).
- Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.
- Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life. Video editing and strong design skills are a plus.
- Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver.
- Communication & Collaboration: Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.
- Industry Insight: Background in legal, legal tech, or legal operations is a plus.
Benefits
- Health Coverage Choices: Three medical plan options, plus dental and vision.
- Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
- Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
- Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers.
- Income Protection: 100% employer-paid life and disability insurance.
- Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
- Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
- Community Engagement: One paid volunteer day each year to give back to the community.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content creationevent planningdata reportingmembership database managementvideo editingdesign skillsAI tools usagestorytellingsocial media marketingmulti-channel campaigns
Soft Skills
relationship-buildingcustomer interactionproactive problem solvingorganizational skillsdetail-orientedcommunicationcollaborationefficiencyengagementstrategic thinking