ONI

APAC and EU Operations Coordinator

ONI

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Identify, implement, and manage EU warehouse and/or 3PL partners for storage, relabelling, and reboxing activities.
  • Own inbound and outbound coordination for EU inventory movements.
  • Establish and manage basic 3PL SLAs, performance metrics, and escalation paths.
  • Ensure correct handling and documentation for dangerous goods and cold storage where applicable.
  • Act as the operational bridge between Commercial / Distributors, and Operations.
  • Coordinate installs, RMAs, consumables deliveries, and hardware demo logistics with Global Distribution Manager.
  • Ensure operational readiness ahead of installs and demos (stock, spares, consumables, documentation).
  • Track EU and APAC sales orders from SO through shipment, delivery, and installation.
  • Maintain clear visibility of order status, logistics readiness, and install scheduling for the region.
  • Proactively highlight delivery, customs, stock, and resource risks.
  • Support project management of early-stage operational initiatives, working directly with the Senior Manager, Operations.
  • Build and maintain pivot tables, dashboards, and KPI reporting to support day-to-day execution and APAC scale readiness.
  • Own and maintain EU warehouse and APAC distributor operations SOPs and checklists.
  • Ensure Incoterms-specific workflows are documented and followed.
  • Continuously improve operational workflows as scale increases.

Requirements

  • 3–6+ years’ experience in operations, supply chain, logistics, or commercial operations within hardware, life sciences, or technical products.
  • Proven experience managing warehousing, 3PLs, or regional logistics operations.
  • Familiarity with dangerous goods and cold storage handling and compliance.
  • Strong understanding of international order-to-delivery execution, including customs and shipping.
  • Strong knowledge of Incoterms (DAP, DDP, FCA, EXW).
  • Experience working with distributors, ideally across APAC or EU.
  • Highly organized with exceptional attention to detail and strong tracking, escalation, and execution discipline.
  • Excellent people skills with the ability to build trust across Sales, Operations, Finance, Service, and external partners.
  • Strong analytical capability with advanced Excel or Google Sheets skills, including pivot tables and dashboard creation.
  • Confident use of ERP, CRM, and logistics tracking tools (NetSuite, Salesforce, Zoho, or similar).
Benefits
  • Competitive Compensation
  • Private Healthcare
  • Inclusive Culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations managementsupply chain managementlogistics coordinationwarehouse management3PL managementorder-to-delivery executioncustoms complianceIncoterms knowledgeanalytical skillsExcel
Soft skills
organizational skillsattention to detailtracking disciplineescalation disciplinepeople skillstrust buildingcommunication skillsexecution disciplineproactive problem solvingcollaboration