General Manager – Community & Operations Lead

OnHires

General Manager overseeing operations, programming, and growth for a premium community space in Portugal. Looking to build a scalable and profitable business from a founder-led project.

Posted 4/29/2026full-timeLisbon • 🇵🇹 PortugalSeniorWebsite

About the role

Key responsibilities & impact

Run day-to-day operations of the space
Bring structure, systems and operating rhythm
Coordinate team, practitioners, contractors and partners
Improve workflows and reduce founder dependency
Turn ideas into executable plans
Own business performance and profitability
Manage budgets and unit economics for events/programs
Improve occupancy, utilization and repeat revenue
Track KPIs and make decisions from numbers
Build sustainable commercial mechanics, not just beautiful programming
Oversee launches of retreats, events and new formats
Help shape a strong programming calendar
Ensure experiences are well-produced, profitable and aligned with brand
Contribute ideas for partnerships, memberships and new revenue streams
Lead a small cross-functional team
Create accountability and clear priorities
Hold execution quality high without bureaucracy
Balance creative energy with operational discipline

Requirements

What you’ll need

Strong business and operational instincts
Experience owning budgets / P&L / unit economics
Team leadership experience
Commercial mindset and comfort with numbers
Experience scaling service or community businesses
Understanding of sales funnels / partnerships / recurring revenue
Digital product curiosity is a plus (future online membership direction)
Russian or Ukrainian preferred
English working proficiency required

Benefits

Comp & perks

Fixed compensation + performance upside
Potential to grow into broader GM / operating partner role as the business expands

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

budget managementP&L managementunit economicsKPI trackingworkflow improvementevent managementprogram developmentcommercial mechanicssales funnelsrecurring revenue

Soft Skills

team leadershipoperational disciplinebusiness acumencreative energy balanceaccountabilityprioritizationcommunicationcollaborationstrategic thinkingproblem-solving