oneZero Financial Systems

Application Support Engineer – Weekend Shift

oneZero Financial Systems

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Python

About the role

  • Support customer-facing operations by responding to operational and business issues.
  • Plan, deploy, and support client implementations of oneZero's products.
  • Execute weekend activities in coordination with the Monday-through-Friday support team.
  • Carry out upgrades and migrations for the oneZero application software.
  • Process client service requests and provide application support to clients over the phone, email, and live chat.

Requirements

  • 3+ years in financial markets production operations, site reliability engineering, or technical support for mission-critical systems.
  • Basic Windows OS system administration skills and networking knowledge (diagnostics, troubleshooting, performance analysis).
  • Experience using monitoring and observability tools to diagnose system behavior and performance issues.
  • Demonstrated ability to analyze complex technical issues, evaluate remediation options, and make sound decisions under time pressure.
  • Clear written and verbal communication skills for incident documentation, client interaction, and cross-team collaboration.
  • Scripting (Python, Bash, PowerShell or similar) for simple automation and reporting.
  • Direct experience supporting or onboarding technical client integrations (readiness checks, configuration validation, data flow verification).
  • Familiarity with bridging, aggregation, and reporting integration patterns (or demonstrable ability to learn them rapidly).
Benefits
  • Competitive bonus structure
  • Flexible hybrid working arrangements
  • Company-provided parking
  • Daily lunch in the office
  • Private health insurance
  • Monthly wellbeing program subscription
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows OS system administrationnetworkingmonitoring toolsobservability toolsscriptingPythonBashPowerShelltechnical supportclient integrations
Soft Skills
analytical skillsdecision makingcommunication skillsincident documentationclient interactioncross-team collaborationtime management