Site Payments Manager
OneTrust
full-time
Posted on:
Location Type: Hybrid
Location: Spring House • New Jersey, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $197,800 per year
Job Level
SeniorLead
About the role
- Oversee end-to-end payment process, ensuring accuracy, compliance with company policies and regulatory requirements, and adherence to contractual timelines
- Work as part of a global team, collaborating with other regional managers and global leads to ensure consistency, share best practices, and optimize global payment processes
- Monitor and analyze payment metrics, identifying opportunities for process improvements and efficiencies
- Develop and implement training programs and SOPs for the payments team
- Collaborate with cross-functional teams including colleagues within CCS including Site Contract Managers (SCMs) and study teams including Site Managers (SMs), Local Trial Managers (LTMs), and Trial Delivery Leaders (TDLs)
- Assist with complex issue resolution and/or provide guidance related to site payments
- Manage escalations and coordinate with internal and external stakeholders to resolve payment discrepancies or delays
- Review and consult on Clinical Trial Agreement (CTA) negotiations
Requirements
- Bachelor’s degree
- 7-10 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research
- 4 years’ experience in clinical trial management or site payments within the pharmaceutical or healthcare industry
- Strong and proven analytical and problem resolution skills
- Ability to demonstrate innovative spirit
- Must possess strong team building skills
- Working knowledge of PCs (MS Office suite at a minimum), SharePoint, intermediate presentation skills
- Fluency in English
Benefits
- medical, dental, vision, life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payment process managementclinical trial managementsite paymentsanalytical skillsproblem resolutiontraining program developmentSOP development
Soft skills
team buildingcollaborationinnovative spiritcommunication
Certifications
Bachelor’s degree