OneTrust

Manager, Capacity Management

OneTrust

full-time

Posted on:

Location Type: Hybrid

Location: Titusville • New Jersey, Pennsylvania • 🇺🇸 United States

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Salary

💰 $117,000 - $201,250 per year

Job Level

Mid-LevelSenior

About the role

  • Provide resource insights and analytics to assigned Functions on a monthly and ad hoc basis that drive functional strategic decision making.
  • Responsible for owning resource forecasting processes, including translating business processes into forecasting models, Supply v. Demand, overtime, attrition rates, J&J/Flex ratios, throughput analytics, resource trends, and many others.
  • Employ excellent listening skills to take complex information from the Functions to develop robust forecasting models through requirements gathering, validation, deployment, monitoring and controlling (i.e., ensure model health).
  • Enable financial planning cycles (BP, JU, NU, and CF) through a close partnership with Finance and Functional Business Operations Heads/Leads.
  • Drive collaboration and alignment with key business partners such as Resource Decision Support, PDPMs, PPLs, Finance, Planning & Portfolio Solutions, IT and more.
  • Apply excellent communication skills to translate sophisticated resource-related technical information and data into clear recommendations for decision making.
  • Critical thinking and a strong ability to network successfully across boundaries and organizations will also be needed in this role.
  • In addition to Functional responsibilities, the candidate will work independently to shape and lead capabilities within their team including but not limited to Machine Learning, cross-functional model accuracy metrics, and manual demand monitoring & control.

Requirements

  • Minimum of bachelor’s degree is required
  • Minimum 6 years of industry experience
  • Proven track record to influence without authority, build strategic partnerships, and drive alignment across diverse stakeholders
  • Experienced analytical and data-visualization skills (e.g., experience analyzing data trends, historical trends, data mining, simulation, optimization, predictive modelling, machine learning, etc.)
  • Ability to translate complex data into strategic insights and communicate recommendations that shape organizational decisions.
  • Outstanding interpersonal, communication, and influencing skills
  • Strong written and verbal communication skills
  • 10-15% travel as the need arises to support project teams at multiple site locations (Domestic/International)
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short and long-term disability
  • Business accident insurance
  • Group legal insurance
  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • 10 days Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
resource forecastingdata analysisdata visualizationpredictive modelingmachine learningsimulationoptimizationattrition analysisthroughput analyticsforecasting models
Soft skills
communicationcritical thinkinginterpersonal skillsinfluencing skillscollaborationnetworkingstrategic partnership buildingrequirements gatheringvalidationdecision making
Certifications
bachelor's degree