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Project Management Intern
OneTouch DirectIntern supporting operational and project initiatives across business functions. Gain hands-on experience in business operations, reporting, and project management.
About the role
Key responsibilities & impact- Assist with documenting business processes, workflows, and operational procedures
- Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation
- Support project coordination activities including task tracking, follow-ups, and status updates
- Conduct research and compile findings related to business operations, customer experience, reporting, and process improvement initiatives
- Assist with reconciliation and validation of operational and reporting data
- Assist with testing and evaluating AI tools and business use cases
- Help create reports, dashboards, presentations, and operational summaries for leadership and business teams
- Identify reporting inconsistencies, trends, and outliers and assist with compiling supporting analysis
- Assist with developing surveys, collecting feedback, and organizing results for business initiatives
- Participate in meetings and document action items, process updates, and follow-up tasks
- Support continuous improvement initiatives by identifying opportunities to improve organization, efficiency, and communication
- Assist with testing and evaluating business tools, reporting processes, and emerging technologies, including AI-enabled productivity tools
- Perform additional administrative, operational, and project support duties as assigned
Requirements
What you’ll need- Interest in AI, automation, business analytics, or emerging technologies
- Comfortable learning and experimenting with new software and digital tools
- Ability to evaluate information for accuracy and completeness
- Strong curiosity and willingness to explore innovative business solutions
- Strong written documentation and note-taking abilities
- Ability to organize information in a clear and structured manner
- Comfortable working with spreadsheets, reports, and business data
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Strong listening and information-gathering skills
- Ability to follow established processes while also identifying improvement opportunities
- Basic understanding of business professionalism and workplace communication
- Ability to ask thoughtful questions and seek clarification when needed
Benefits
Comp & perks- Full-Time Hours: 40 hours per week schedule
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Culture: Diverse, welcoming culture with Employee Resource Groups
- Referrals: Refer a friend and earn up to $2,000 per person!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process documentationworkflow documentationStandard Operating Procedures (SOPs)data reconciliationreporting analysisAI tools evaluationbusiness analyticssurvey developmentdashboard creationprocess improvement
Soft Skills
strong curiositywritten documentationinformation organizationtask prioritizationdeadline managementlistening skillsinformation-gatheringprocess improvement identificationcommunication skillsquestioning and clarification