Project Management Intern

OneTouch Direct

Intern supporting operational and project initiatives across business functions. Gain hands-on experience in business operations, reporting, and project management.

Posted 6/8/2026internshipRemote • New York • 🇺🇸 United StatesEntry LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

business process documentationworkflow documentationStandard Operating Procedures (SOPs)data reconciliationreporting analysisAI tools evaluationbusiness analyticssurvey developmentdashboard creationprocess improvement

Soft Skills

strong curiositywritten documentationinformation organizationtask prioritizationdeadline managementlistening skillsinformation-gatheringprocess improvement identificationcommunication skillsquestioning and clarification

Tools & Technologies

spreadsheetsreporting toolsbusiness data toolsAI-enabled productivity toolsdigital toolsproject management softwaredata visualization toolsfeedback collection toolspresentation softwaretask tracking systems

Industry Keywords

business operationscustomer experienceoperational procedurescontinuous improvementemerging technologiesautomationprocess documentationproject coordinationreporting inconsistenciesbusiness initiatives

About the role

Key responsibilities & impact

Assist with documenting business processes, workflows, and operational procedures
Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation
Support project coordination activities including task tracking, follow-ups, and status updates
Conduct research and compile findings related to business operations, customer experience, reporting, and process improvement initiatives
Assist with reconciliation and validation of operational and reporting data
Assist with testing and evaluating AI tools and business use cases
Help create reports, dashboards, presentations, and operational summaries for leadership and business teams
Identify reporting inconsistencies, trends, and outliers and assist with compiling supporting analysis
Assist with developing surveys, collecting feedback, and organizing results for business initiatives
Participate in meetings and document action items, process updates, and follow-up tasks
Support continuous improvement initiatives by identifying opportunities to improve organization, efficiency, and communication
Assist with testing and evaluating business tools, reporting processes, and emerging technologies, including AI-enabled productivity tools
Perform additional administrative, operational, and project support duties as assigned

Requirements

What you’ll need

Interest in AI, automation, business analytics, or emerging technologies
Comfortable learning and experimenting with new software and digital tools
Ability to evaluate information for accuracy and completeness
Strong curiosity and willingness to explore innovative business solutions
Strong written documentation and note-taking abilities
Ability to organize information in a clear and structured manner
Comfortable working with spreadsheets, reports, and business data
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Strong listening and information-gathering skills
Ability to follow established processes while also identifying improvement opportunities
Basic understanding of business professionalism and workplace communication
Ability to ask thoughtful questions and seek clarification when needed

Benefits

Comp & perks

Full-Time Hours: 40 hours per week schedule
Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
Benefits: Health Care Plan (Medical, Dental & Vision)
Culture: Diverse, welcoming culture with Employee Resource Groups
Referrals: Refer a friend and earn up to $2,000 per person!