Customer Support Representative – Hotel Operations

OneTeamAnywhere

Customer Support Representative supporting daily hotel operations and guest communications for a US-based client. Handling remote guest check-ins, concerns, and overnight operations.

Posted 5/4/2026full-timeRemote • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact

Respond promptly to guest inquiries via email and other communication channels
Assist with remote guest check-ins and provide necessary instructions
Monitor and manage overnight hotel operations
Handle guest concerns and escalate issues when necessary
Coordinate with internal teams to ensure seamless service delivery
Maintain accurate records of guest interactions and transactions
Be available for occasional video calls to assist guests in real time

Requirements

What you’ll need

At least 1–3 years of experience in customer service, virtual assistance, or hotel operation
Strong written and verbal English communication skills
Experience in hospitality or hotel operations is a plus
Familiarity with tools such as PMS, booking platforms, or CRM systems is an advantage
Highly organized with strong attention to detail
Ability to work independently and handle night shift schedules

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account OneTeamAnywhere Website LinkedIn All Job Openings 11 - 50 employees 🤝 B2B 👥 HR Tech 🎯 Recruiter B2B
HR Tech
Recruitment OneTeamAnywhere is a company that provides tech companies around the world with access to top talent in the Philippines. They specialize in sourcing and administrating teams that work directly under their client's supervision, facilitating a smooth recruitment process, and managing HR and payroll tasks. With a focus on speed and quality, they help businesses build dedicated offshore teams at a significantly lower cost, offering full control over the workforce based on the client's needs and workflow. Customer Support Representative – Hotel Operations Job not on LinkedIn 🔥 0 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Respond promptly to guest inquiries via email and other communication channels
Assist with remote guest check-ins and provide necessary instructions
Monitor and manage overnight hotel operations
Handle guest concerns and escalate issues when necessary
Coordinate with internal teams to ensure seamless service delivery
Maintain accurate records of guest interactions and transactions
Be available for occasional video calls to assist guests in real time 🎯 Requirements
At least 1–3 years of experience in customer service, virtual assistance, or hotel operation
Strong written and verbal English communication skills
Experience in hospitality or hotel operations is a plus
Familiarity with tools such as PMS, booking platforms, or CRM systems is an advantage
Highly organized with strong attention to detail
Ability to work independently and handle night shift schedules Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Specialist, Billing 🕒 3 days ago airSlate 501 - 1000 Website LinkedIn All Job Openings Customer Support Specialist resolving issues for pdfFiller users via ticketing system and calls. Engaging with clients to ensure satisfaction and providing assistance during US prime time. 🇵🇭 Philippines – Remote 💰 $51.5M Series B on 2022-06 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Customer Support Representative 🕒 3 days ago airSlate 501 - 1000 Website LinkedIn All Job Openings Customer Support Representative assisting users with billing and product inquiries for DocHub. Engage in support tasks across chats and tickets with a focus on customer satisfaction. 🇵🇭 Philippines – Remote 💰 $51.5M Series B on 2022-06 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Bilingual Customer Service Representative – Korean 🕒 4 days ago Emma – The Sleep Company 501 - 1000 🧘 Wellness 🛍️ eCommerce 🥽 AR/VR Website LinkedIn All Job Openings Customer Service Freelancer supporting Korean-speaking customers in their shopping experience. Providing pre-sales and post-sales support across multiple platforms and managing customer communication. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇰🇷 Korean Required Customer Support 🕒 4 days ago LawnStarter 51 - 200 👥 B2C 🏪 Marketplace 🏠 Real Estate Website LinkedIn All Job Openings Customer Support role assisting with app navigation and resolving inquiries for customers. Requires strong communication skills and reliability in a remote setting. 🇵🇭 Philippines – Remote 💵 ₱45.8k / month 💰 $10.5M Venture Round on 2019-11 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Customer Support, Order Management Specialist 🕒 5 days ago OutsourcedIn 1 - 10 🛍️ eCommerce 🤝 B2B Website LinkedIn All Job Openings Customer Support & Order Management Specialist providing support for Australian fitness brand. Role involves order processing, customer service, and product knowledge related to gym equipment. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicevirtual assistancehotel operationsrecord keepingguest check-in procedures

Soft Skills

written communicationverbal communicationorganizational skillsattention to detailindependence