Customer Success Manager – Commercial Accounts, South Region

OneStream Software

. Manage a portfolio of customers across their full lifecycle—from onboarding and adoption through retention and growth.

Posted 4/21/2026full-timeRemote • Alabama, Florida, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $90,500 - $113,250 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of customers across their full lifecycle—from onboarding and adoption through retention and growth.
Help customers realize maximum value from their OneStream investment.
Act as the primary advocate for your customers, understanding their unique business objectives.
Build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success.

Requirements

What you’ll need

Customer Success Manager for a SaaS company.
3+ years building and managing customer relationships
5+ years of professional experience.
Proven history of keeping customers focused on their desired business outcomes throughout their initiatives.
Conceptual understanding of the following finance processes: Financial Close, Planning, Budgeting, Forecasting, Management Reporting.

Benefits

Comp & perks

Vision
Medical
Life
Dental
401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer Success ManagementSaaSFinancial ClosePlanningBudgetingForecastingManagement Reporting

Soft Skills

relationship buildingcustomer advocacycommunicationproblem solvingcustomer satisfaction