Responsible for the configuration, support, maintenance, and improvement of OneStream’s Salesforce platform.
Partner closely with business stakeholders to understand requirements and deliver solutions that enhance productivity.
Serve as a Subject Matter Expert for users, promote adoption, and provide training.
Perform user provisioning, account and contact management, and other day-to-day activities.
Provide Tier-1 and Tier-2 support for Salesforce-related issues.
Develop and maintain process documentation, support documentation, and other artifacts required to support the Salesforce platform.
Handle day-to-day configuration tasks, including page layouts, fields, record types, workflows, validation rules, and process automations.
Ensure data accuracy and cleanliness through regular audits and data de-duplication.
Create and maintain reports and dashboards for business leaders.

Requirements

5+ years experience administrating the Salesforce platform.
Salesforce Administrator Certification.
Strong understanding of Salesforce core objects, security model, and automation tools.
Experience working with Sales Cloud.
Experience with various service management processes, such as Incident and Change Management.
Experience with Salesforce CPQ configuration, as well as other 3 rd party integrations.
Experience with agile development methodologies and tools (e.g. Jira).
Additional Salesforce certifications (e.g., Advanced Admin, CPQ Specialist, Platform App Builder).
Familiarity with API integrations, middleware, or tools like Workato.

Benefits

Vision
Medical
Life
Dental
401K

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationSalesforce core objectsSalesforce security modelSalesforce automation toolsSales CloudSalesforce CPQ configurationAPI integrationsprocess automationdata de-duplicationreporting and dashboard creation

Soft Skills

stakeholder engagementtrainingproblem-solvingcommunicationcollaborationuser supportprocess improvementattention to detailorganizational skillsadaptability

Certifications

Salesforce Administrator CertificationAdvanced AdminCPQ SpecialistPlatform App Builder