Lead, coach, and develop a team of Partner Success Managers, setting clear objectives and providing regular feedback.
Oversee team performance, conduct regular one-to-ones, and support professional growth and development.
Allocate resources and assign partner portfolios to ensure optimal coverage and support.
Act as the senior escalation point for partner issues, supporting your team in resolving complex challenges.
Guide the team in building and maintaining strong relationships with partners to drive successful OneStream implementations.
Oversee regular partner status calls and ensure consistent, high-quality communication with partners and internal stakeholders.
Monitor and support partner-led implementations, ensuring adherence to project delivery standards and partner success.
Lead the development and delivery of enablement materials, ensuring your team is equipped to support partners effectively.
Collaborate with senior leadership to shape the vision and strategy for Partner Success.

Requirements

Bachelor’s degree in accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent work experience.
Minimum 5 years of experience managing a team in a Partner Success, project management, or account management context.
Minimum of 5 years of experience in a consulting or functional account management role, focused on software implementations for Corporate and Enterprise Performance Management (CPM/EPM) platforms.
Master’s degree in business, Accounting, Finance, or Information Technology preferred.
Professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other relevant certifications preferred.
Project management, programme management, or account management expertise.
Experience with SQL, C#, VB.net, or Visual Basic; object-oriented programming a plus.
Experience managing a globally dispersed team.
Prior experience in scalability and performance of Corporate/Enterprise Performance Management CPM/EPM software products such as SAP Outlooksoft BPC, SAP BFC/ BOFC (Cartesis) HFM (Hyperion Financial Management),FDM (Financial Data Quality Management) , UpStream, Hyperion Planning, Hyperion Essbase IBM Cognos Or other CPM/ EPM solutions

Benefits

Vision
Medical
Life
Dental
401K

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SQLC#VB.netVisual Basicobject-oriented programmingproject managementprogramme managementaccount managementsoftware implementationsCorporate Performance Management

Soft skills

leadershipcoachingteam developmentcommunicationrelationship buildingproblem solvingresource allocationperformance monitoringfeedback provisionstrategic collaboration

Certifications

CPACMACGACAMBAMFA