IT Business Relationship Manager – Divisional Lead
OneStream Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $172,250 per year
Job Level
Senior
About the role
- Facilitate intake of divisional initiatives that require operational services and resources.
- Act as the strategic advisor for aligning divisional initiatives with enterprise-level objectives.
- Prioritize divisional initiatives with the enterprise enablement portfolio and enterprise-level objectives.
- Support the execution of aligned initiatives that require operational resources to ensure cohesive delivery.
- Monitor and track performance metrics aligned to division initiatives and enterprise outcomes.
- Promote a culture of transparency, innovation, and continuous improvement.
- Aid division in identifying gaps in process, capability, or resourcing.
- Create and manage relationships with key divisional stakeholders and advocate for divisional needs.
- Support and enforce Operation’s processes and systems, ensuring compliance and effectiveness.
- Collaborate on the development of strategic plans, roadmaps, and business cases, as they align with operational services and resources.
- Lead technology planning efforts by supporting the development of annual project goals and estimates (effort and cost) for each initiative.
- Support the cross-prioritization of initiatives across functional areas.
- Represent business areas to technology at all levels of governance, including BAU, projects, programs, and cross-functional initiatives.
- Collaborate on evaluating vendors and tools to develop system requirements.
- Attend workshops, seminars, webinars, conferences, and other sources of technology advancements to stay updated on capabilities that can support and advance the business area.
- Act as an escalation point for divisional initiatives and supported by operational services and resources.
- Support execution of Request for Information (RFI) or Request for Proposal (RFP) procedures to assist assigned business areas in discovering the best solutions for their planned projects.
Requirements
- 5+ years of experience in customer-facing roles and working with enterprise-level clients.
- Proven leadership skills with experience in setting strategy and standards.
- Strong track record in building relationships, trust, and stakeholder management.
- Active participation in industry networks and a keen interest in staying abreast of technological advancements.
- Strong ability to support and enforce IT processes and systems.
- Expertise in developing strategic plans, roadmaps, and business cases, and prioritizing initiatives effectively.
- Excellent liaison skills with experience in managing operational and technology-related issues.
- Skilled in technology planning, vendor management, and governance representation.
- Experience in executing RFI and RFP procedures to find optimal solutions for projects.
Benefits
- Vision
- Medical
- Life
- Dental
- 401K
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic planningvendor managementperformance metricstechnology planningRFI proceduresRFP proceduresstakeholder managementbusiness case developmentinitiative prioritizationoperational processes
Soft skills
leadershiprelationship buildingtrust buildingcommunicationcollaborationproblem-solvinginnovationcontinuous improvementtransparencyliaison skills