OneReach.ai

Technical Program Manager

• Build expertise in the OneReach.ai Communication Studio and related technologies (Voice, SMS, NLU, low-code/no-code).
• Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities.
• Develop and maintain program roadmaps, ensuring visibility, accountability, and clear progress reporting across stakeholders.
• Ensure all technical and business requirements are properly gathered, validated, and communicated to implementation teams.
• Identify and manage interdependencies, risks, scope, and resources across teams to ensure on-time, high-quality delivery.
• Collaborate with delivery, product, and growth teams to align on priorities, timelines, and deliverables.
• Serve as a primary point of contact for clients, facilitating design sessions, progress reviews, and key decision meetings.
• Represent OneReach.ai in customer and partner meetings, including occasional on-site visits within the U.S. and Europe.