OneReach.ai

Accountant

• Support day-to-day accounting and finance tasks, including accounts payables and receivables
• Record, review, and reconcile daily banking transactions
• Respond to customer billing and accounting-related inquiries in a timely manner
• Assist with cash flow monitoring, accruals, and account reconciliations
• Prepare monthly reports, including Budget vs. Actual (BvA) and headcount reporting
• Maintain organized financial records and support corporate accounting activities
• Work within accounting systems to ensure accurate and complete financial data
• Collaborate with a U.S.-based team to support accurate reporting and efficient processes

Staff Accountant

DevOps Engineer

• Maintain and improve core infrastructure supporting production systems
• Build, maintain, and optimize CI/CD pipelines
• Support and implement voice integration solutions across products
• Collaborate with engineering and product teams to prioritize and execute infrastructure and development work
• Monitor systems, respond to alerts, and troubleshoot critical infrastructure issues
• Manage and prioritize a backlog of infrastructure and integration tasks across multiple teams
• Assist with client integrations, including configuration and deployment of technical solutions
• Contribute to high-availability, scalable, and fault-tolerant system design
• Work closely with distributed teams (including international DevOps teams) to extend coverage across time zones
• Participate in regular syncs, standups, and planning sessions

Senior DevOps Engineer

Technical Project Manager

• Learn and master the intricacies of the OneReach.ai platform.
• Engage with clients to understand business needs and expectations, translating them clearly to the solutions delivery team.
• Develop compelling pre-sales demonstrations and maintain updated client proposals throughout all project stages.
• Prioritize, plan, and coordinate project development activities to meet customer requirements.
• Lead day-to-day development activities across multiple projects, ensuring documentation is complete and accurate.
• Consolidate product information from various sources to produce detailed technical documentation and proposals.
• Monitor and control project costs, timelines, and profitability margins.

Technical Account Manager

• Build expertise in the OneReach.ai Communication Studio and related technologies (Voice, SMS, NLU, low-code/no-code).
• Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities.
• Develop and maintain account roadmaps, ensuring visibility, accountability, and clear progress reporting across stakeholders.
• Ensure all technical and business requirements are properly gathered, validated, and communicated to implementation teams.
• Identify and manage interdependencies, risks, scope, and resources across teams to ensure on-time, high-quality delivery.
• Collaborate with delivery, product, and growth teams to align on priorities, timelines, and deliverables.
• Serve as a primary point of contact for clients, facilitating design sessions, progress reviews, and key decision meetings.
• Represent OneReach.ai in customer and partner meetings, including occasional on-site visits within the U.S. and Europe.